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SelfReg portal issue on mobile device after upgrading to 6.7

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  • 1.  SelfReg portal issue on mobile device after upgrading to 6.7

    Posted Feb 01, 2018 05:29 AM
      |   view attached

    Hello,

     

    Strange thing, I upgraded one of our customers to CPPM 6.7 and the default selfregistration page on mobile devices (tested on iPhone, iPad, Android telephone) gives a strange error. On laptops we don't see the issue, but on mobile devices, when we click on "Register" there is a field added to the form:  "Account Status" (while this is not configured) with the error: "Policy definition error: unknown mode '%1' " Anyone has seen this behavior before?

     

    I have uploaded a picture of the issue after clicking on the "Register" button (so the page reloads and gives an extra form field Account Status"; on initial captive portal load, this field is not there)

     



  • 2.  RE: SelfReg portal issue on mobile device after upgrading to 6.7

    MVP
    Posted Feb 12, 2018 04:07 PM

    Make sure you have the field "auto_update_account" enabled in the form and hidden. Should be set to a value of 1.

     

    Check to see if "current_state" is also there. This should be disabled.

     



  • 3.  RE: SelfReg portal issue on mobile device after upgrading to 6.7
    Best Answer

    Posted Feb 13, 2018 02:56 AM

    In mean time we know it was a bug in release 6.7. It has been fixed in release 6.7.1

    Answer I got from from G Benedict:

    "that error is due to non-English languages hitting sponsored registration.  it is fixed in 6.7.1 which is released early next week.  TAC should have the work around."

     

    So thanks for your answer, but resolved :-)