Hi,
i'm having something really strange here. In six years this is the first time i'm having this reported...
Head office : 2 x 7250 controllers running 6.5.4.3
Remote office : IAP config (AP 315 running 6.5.2.0)
An enduser device (Windows 10 laptop) tries to connect to an ssid on the head office and fails. It does not even get an ip address. This is the only device where it fails (500 other's do connect). It's not related to the specific ssid (there are several ones, even one with a simple wpa2 key and they all fail). Strangely enough the connection works on an identical setup at the remote office. But the difference is that at the remote office iap's are used (so different controller in other words).
The problem seems to be tied to the mac address of the wifi card. If i change the mac address the connection succeeds. And if i attribute the original mac address to an OSX device, i can reproduce the issue.
We've also tried different locations (so different ap's are used) but same issue.
I've set the mac to debugging but nothing really interesting comes up :
Jan 9 14:07:22 localdb[4146]: <133006> <4146> <ERRS> |localdb| User fc:f8:ae:43:a7:8d Failed Authentication
Jan 9 14:07:22 localdb[4146]: <133006> <4146> <ERRS> |localdb| User fc:f8:ae:43:a7:8d Failed Authentication
Jan 9 14:07:22 localdb[4146]: <133019> <4146> <ERRS> |localdb| User fc:f8:ae:43:a7:8d was not found in the database
Jan 9 14:07:22 localdb[4146]: <133019> <4146> <ERRS> |localdb| User fc:f8:ae:43:a7:8d was not found in the database
One would expect that the mac address shows up in the blacklist but that's not the case. I've ran a 'show running config | include fc:f8' and nothing pops up either.
I receated the wireless config on the enduser device (removed wifi adapter in device manager) just to be sure but issue remains...
As i had no further options (and out of curiosity) i rebooted both controllers this weekend but problem ofcourse remains.
I'm currently out of options. Anyone encountered something similar?