Hello,
In PCM under preferences --> Global --> Configuration Management you need to check that PCM has the latest firmware file from HP
PCM gets the file from ftp.hp.com/pub/networking/software/procurve_firmware.prp
This file contains all firmware that PCM can download and install. Since this a normal text file you can open and edit the file
This file eventually lands on the PCM server in two folder
c:\Program Files\Hewlett-Packard\PCM\pcm-agent\data\download\
c:\Program Files\Hewlett-Packard\PCM\server\data\download\
When PCM download firmware for devices it uses this file to see which goes to which device. The SNMP OID for the device is the key.
* Download the latest file from with in PCM and verify that the file is on the PCM server in the folders above (not sure if it will download to both folder)
* If the firmware update still fails, check to see that the OID of the device is in firmware file.
You can by the way change the contenst of procurve_firmware.prp to any firmware version for any given device. This might be in handy if you get a version from support that is not published on the WEB, and you want PCM push this out to all your devices. I done this trick for the last 5 years.
Remember to put the procurve_firmware.prp in both folders along with the firmware files.
Procurve_firmware.prp contains only software released on the WEB.
Regards,
Peter