Wireless Access

 View Only
last person joined: 19 hours ago 

Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.
Expand all | Collapse all

Some APs auto reboot

This thread has been viewed 10 times
  • 1.  Some APs auto reboot

    Posted 30 days ago
    Hi everyone.

    My system is problem. Some APs  ( AP325) random auto reboot. I have system include 135 APs  ( AP325) , 2 wireless controler with topo active-standby ( 7205 - fw 8.5.0.8). For a day, that error happened continuously.
    When i see log ap. I see log:

    Reboot Information
    ------------------
    AP rebooted Wed May 25 02:16:28 PDT 2022; Unable to set up IPSec tunnel, Error:R C_ERROR_IKEV2_TIMEOUT.

    Please help me check, why does such an error occur ? Thank you



    ------------------------------
    Nguyễn Đạt
    ------------------------------


  • 2.  RE: Some APs auto reboot

    EMPLOYEE
    Posted 30 days ago
    Is there a firewall between access points and the controller?

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
    ------------------------------



  • 3.  RE: Some APs auto reboot

    Posted 29 days ago


    No, AP and controller same vlan.


    Nguyễn Tiến Đạt (Mr.)

    Information Technology Center

    Address: No.5, Pham Hung Str., Tu Liem, Ha Noi.

    Mobile   : (+84) 2439445488 - (+84) 934596943

    Email     :  datnt1@vnpost.vn

     






  • 4.  RE: Some APs auto reboot

    EMPLOYEE
    Posted 29 days ago
    How long has the problem been happening?  How long has the system been installed?  You should type "show log system all" to see if there are any messages that would indicate system instability.

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
    ------------------------------



  • 5.  RE: Some APs auto reboot

    Posted 29 days ago
    No, AP and WLC same vlan

    ------------------------------
    Nguyễn Đạt
    ------------------------------



  • 6.  RE: Some APs auto reboot

    Posted 29 days ago
    I had this issue when the switch between the controllers and the APs was dropping packets. In my case, this was due to jumbo frames being mishandled.  I suspect that is why cjoseph asked about firewalls.  Probably something along the way is dropping packets.  That is where I would look first.  Check the switches for errors related to dropped or filtered packets.


    ------------------------------
    -Bill
    ------------------------------



  • 7.  RE: Some APs auto reboot

    Posted 28 days ago

    Hi everyone


    I see log port switch connect AP  :  

    I 05/26/22 01:56:03 00828 lldp: ST2-CMDR: PVID mismatch on port 1/37(VID
                126)with peer device port a8bd27-cda3fe(VID unknown)(910101)
    I 05/26/22 09:20:55 00077 ports: ST2-CMDR: port 1/37 is now off-line
    I 05/26/22 09:21:03 00435 ports: ST2-CMDR: port 1/37 is Blocked by AAA
    I 05/26/22 09:21:34 00077 ports: ST2-CMDR: port 1/37 is now off-line
    I 05/26/22 09:21:37 00435 ports: ST2-CMDR: port 1/37 is Blocked by AAA
    I 05/26/22 09:22:04 00076 ports: ST2-CMDR: port 1/37 is now on-line
    I 05/27/22 10:24:12 00435 ports: ST2-CMDR: port 1/37 is Blocked by AAA
    I 05/27/22 10:24:12 00076 ports: ST2-CMDR: port 1/37 is now on-line





    Nguyễn Tiến Đạt (Mr.)

    Information Technology Center

    Address: No.5, Pham Hung Str., Tu Liem, Ha Noi.

    Mobile   : (+84) 2439445488 - (+84) 934596943

    Email     :  datnt1@vnpost.vn