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sponsored guest url drops to clearpass operator login

This thread has been viewed 4 times
  • 1.  sponsored guest url drops to clearpass operator login

    MVP EXPERT
    Posted Dec 01, 2023 07:03 AM

    Just set up a cppm sponsored guest system  using the  6.11.5 template and although the guest can fill in a registration form and. the sponsor receives an email with "click here" to accept the guest, the sponsor ends up on a  cppm operator login page instead of at the acceptance form they have to complete.

    Have to say thers lots of firewall type stuff in between the sponsor  and cppm which may be. affecting things

    nothing in the guest application log 

    Any idea where to start looking for the issue ?

    A



  • 2.  RE: sponsored guest url drops to clearpass operator login

    EMPLOYEE
    Posted Dec 06, 2023 06:29 AM

    That would be expected if you enabled Authentication for your sponsors:



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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  • 3.  RE: sponsored guest url drops to clearpass operator login

    MVP EXPERT
    Posted Dec 06, 2023 06:43 AM
    Yup figured that out , was put off by only sponsored guest setup configured not to have sponsor authentication required. All working now :-)
    A