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[Support Portal] Join Request Pending (waiting)

This thread has been viewed 7 times
  • 1.  [Support Portal] Join Request Pending (waiting)

    Posted Nov 29, 2022 11:20 AM
    Hello,

    so we changed our email address on asp.arubanetworks.com from **********e@mydomain.com to ********a@mydomain.com and waiting for approval. Who may I contact in order to get the join request approved?

    Best Regards


  • 2.  RE: [Support Portal] Join Request Pending (waiting)

    EMPLOYEE
    Posted Dec 01, 2022 08:25 AM
    Probably best to call TAC: https://www.arubanetworks.com/support-services/contact-support

    The admin approval may be needed from your company admin if you requested a partner account, but TAC can likely find out where this is stuck if you call them.

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    Herman Robers
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    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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