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Teams Rooms audio interruption after InstantOS upgrade on AP-515

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  • 1.  Teams Rooms audio interruption after InstantOS upgrade on AP-515

    Posted Jun 20, 2024 05:44 PM

    Hi,

    We are currently using AP-515 and have upgraded the InstantOS version from 8.6.0.7 to 8.10.0.10. Virtual Controller was used as the controller and the upgrade was performed using Airwave.

    Since the upgrade, I have been experiencing frequent audio interruptions of about 1 second in Teams Rooms using the ThinkSmart Hub Gen 2. No changes other than the upgrade have been made, and Teams Rooms connected to an AP (under a different VC) that has not been upgraded have not experienced the problem.
    The traffic during meetings in Teams Rooms is around 5-10 Mbps, with almost zero traffic from other devices connected to the same AP.

    Please let me know of any possible causes, bug information, or workarounds.


    Thank you.



  • 2.  RE: Teams Rooms audio interruption after InstantOS upgrade on AP-515

    Posted Jun 21, 2024 08:39 AM

    Aruba upgraded AirGroup to v2.0 with 8.10.0.0. It broke some things, though my experience was with on campus and controllers, rather than Instant. Possibly some config changes can get your speakers audio working again

    Here's a basic doc telling of the change:

    https://www.arubanetworks.com/techdocs/ArubaOS_8.10.0_Web_Help/Content/arubaos-solutions/airgroup/agrp-over.htm



    ------------------------------
    Steve Bohrer
    IT Infrastructure, Emerson College
    ------------------------------



  • 3.  RE: Teams Rooms audio interruption after InstantOS upgrade on AP-515

    Posted 30 days ago
    Hi Steve,
     
    Thank you for your reply.
    We have disabled AirGroup, so I'm wondering if it is not directly related to the impact of this issue. We have also investigated other changes in default values but have not found any settings that might be affected.
     
    ```
    airgroup
     disable
     
    airgroupservice airplay
     disable
     description AirPlay
     
    airgroupservice airprint
     disable
     description AirPrint
    ```