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TPM issue on S1500-12P

This thread has been viewed 8 times
  • 1.  TPM issue on S1500-12P

    Posted Jul 26, 2022 10:48 PM
    Hi All,

    There are serveral S1500-12P in the lab, which got the same following error on the console.
    The switches seems got bricked, is there anyway to bring them back?
    Aruba Networks
    ArubaOS Version (build 48818 / label #48818) 
    Built by p4build@port-royal on 2015-02-27 at 10:04:19 PST (gcc version 3.4.3)
    Copyright (c) 2002-2015, Aruba Networks, Inc.
    Inventory uninitialized - setting up empty inventory: Bad magic number
             <<<<<    Welcome to Aruba Networks - Aruba S1500-12P    >>>>>
    Performing CompactFlash fast test...  Checking for file system...
    Reboot Cause: Hard Watchdog reset (0xee:0xee:0xcab3)
    Initializing TPM and Certificates
    TPM and Certificate Initialization successful.
    PoE firmware [Ok]
    Inventory uninitialized - setting up empty inventory: Bad magic number
    Couldn't identify the role .. Enabling local console ​

  • 2.  RE: TPM issue on S1500-12P

    Posted Jul 27, 2022 03:29 AM
    I checked, and could find just one support case where the customer got the hardware replaced. Does not look like something you can fix yourself. It looks like the flash is corrupted in some way.

    What you may try is to upgrade from the cpboot to the latest firmware version, and see if that resolves something.

    Edit: Note that the S1500 has been end-of-life for quite some time. It may not be recommended to deploy these devices in production as the software may contain security vulnerabilities and TAC Support is unlikely to be able to assist you in case of problems.

    Herman Robers
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.

  • 3.  RE: TPM issue on S1500-12P

    Posted Jul 27, 2022 09:11 AM
    Thanks for your reply.
    It does not work too by upgrading to the latest firmware. It maybe be the time to retire them.