First of all, I am new to the wireless environment. I am a technology director for a small school. We just put in 30 of these AP's and they are attached to a 3400 controller.
I had an outside company come in and configure the controller and we had issues with our switches and I had to send them out before all switches were configured correctly and ALL AP's were up and running.
I have a few questions...
I have 5 AP's at the middle school that are showing they are connected but Down. They are pulling an IP address through the network.
The guy that was here talked about rebooting the AP to get them to come up. These have never been up to add them in the controller and name them. Will turning the power on and off be enough to do that? He mentioned holding in the reset button while disconnecting the power and turning it back on. Does that sound like the correct procedure? Any other ideas?
Also, I have one ap that shows the power light green but has the next light red. Connectivity problem in the cabling possibly or is it another problem?
I don't want to take it down unless I have to test. it is high up in the ceiling. I appreciate any and all help,
Grub
#3400