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Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.
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UCC data on MC

This thread has been viewed 18 times
  • 1.  UCC data on MC

    Posted 29 days ago
    Hello,

    On the MM we can see data for UCC clients - we can see a breakdown of applications which is useful. But there's very little data about call quality (see attached pics). Is this something we can improve? Is there a particular reason why this might be the case?

    Thank you,

    Guy


  • 2.  RE: UCC data on MC

    EMPLOYEE
    Posted 28 days ago
    Not all applications provide call quality statistics.  The encrypted protocols like Skype for Business require you to setup an interface with a call server to obtain that information.

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    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
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  • 3.  RE: UCC data on MC

    Posted 26 days ago
    Ok thanks Colin


  • 4.  RE: UCC data on MC

    Posted 22 days ago
    Hello again @cjoseph - just to follow up on this - I accept your answer but would you expect there to be so little data, as the screenshot shows we are seeing just 80 out of 60,000 clients!




  • 5.  RE: UCC data on MC

    EMPLOYEE
    Posted 22 days ago
    I would say that it is easier to identify a call via heuristics than to provide call quality metrics for that call.

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
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  • 6.  RE: UCC data on MC

    Posted 22 days ago
    Hi Colin, 

    I also have a few questions regarding this subject. 

    I've been doing some testing with WhatsApp which doesn't seem to get categorised in the UCC client tables? Is there any way around this i.e. create a custom application and apply it to the user role? 

    Within the voip-applications-acl it references 'app alg-teams-audio' etc. but there are also separate policies such 'skype4b-acl'. Is everything we need included in the voip-applications-acl and there's no need to add the additional policies to the user roles? 

    We recently moved to 8.10.0.2 from 8.7.1.9. Post upgrade we starting receiving reports that Wi-Fi calling had stopped working. We had to apply the voip-applications-acl + wificalling-acl to the user roles in order to rectify this - these were not included before the upgrade and things were working, to our knowledge. Have you heard of this behaviour elsewhere?