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Unlicensed AP after controller firmware upgrade

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  • 1.  Unlicensed AP after controller firmware upgrade

    Posted Jan 14, 2024 03:36 AM

    Hi,

    I tried to upgrade my Aruba controller 7205 firmware from 8.9 to 8.11 but after the successful upgrade, all AP becomes Unlicensed (L).

    I tried to test 1 AP to preload 8.11 firmware the reboot it, but still the 8.11 AP is Unlicensed. I checked the Licenses tab and the license is still there but no AP is using it.

    I read the release notes of 8.11 before I upgrade and it is compatible with my controller 7205 and AP505, AP575.

    I have no choice but to reboot the controller to my old firmware 8.9 and it works fine even in my AP505 with 8.11 firmware.

    Unlicensed AP after upgrade to 8.11
    What could be the issue?
    Thank you

    Thank you.



  • 2.  RE: Unlicensed AP after controller firmware upgrade

    EMPLOYEE
    Posted Feb 07, 2024 05:12 AM

    Please reach out to Aruba Support. I don't have an explanation for what you see, but it seems unexpected to me.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------

    Original Message