Hello All,
This past Sunday we scheduled a maintenance window to reboot a switch in one of our branch offices. The reboot was motivated by the necessity to enable QOS queues. As we needed to reboot, I also opted to upgrade the software. I decided to do leverage the two management cards in an effort to reduce downtime. I elected to do this because our HQ has the same switch, but passes traffic 24/7. Thus any downtime is a big issue. The article I followed for instructions is pasted below:
http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=125&prodSeriesId=3437443&prodTypeId=12883&objectID=c02597106
The switch was running K.15.07.0008 and I upgraded to K.15.09.0012
The boot ROM is K.15.28
The secondary management card rebooted just fine with the new image. When I switched over to it from being standby to active, we ran into a failure. The switch was no longer able to properly pass traffic. My ping times were between 700MS to 900MS over our VPN (typically they are about 90MS - the VPN is not handle by this switch but by another device). Any users in the branch office had limited to no access to the public Internet or our internal network.
In order to solve the problem we had to completely reboot the switch.
I was wondering if anyone else had any theories as to why this would happen? The article I followed is older, but the only one I could dig up - is the process deprecated? Are there any known bugs regarding HP and dual-management cards? How does one properly leverage two management cards in an attempt to minimize downtime should a reboot be required?
Thank-you kindly for anyone who has taken the time to read and/or reply to my post.
Respectfully,
Chuck
#8200zl#8200zl#Reboot#dualmanagement#upgrade