Network Management

To whom it may Concern,

I trust this message finds you well.

I am writing to bring to your attention an ongoing issue I have been facing over the last month. I deployed an Aruba controller at my client's workspace, equipped with an inventory of 108 access points, all of which are registered with licenses.

However, I have encountered difficulties with the accurate count of the access points the controller is reflecting. At times, it shows varying numbers, such as 80 or 90, but not consistently the expected 108, despite the full installation of access points on site.

To troubleshoot, I have meticulously traced down access points using their MAC addresses on the controller. Curiously, devices that were active one day are not listed the next, while others not listed previously suddenly appear as active. Furthermore, some devices appear to be in setup mode but are not reflected in the default group.

I have physically inspected each device to ensure they are receiving power and are connected to the network. However, I have yet to resolve the discrepancy in the controller's reporting.

Given the impending deadline for the handover to the client, I would greatly appreciate your assistance in finding a solution to this issue.

Thank you for your attention to this matter.

To whom it may Concern,

I trust this message finds you well.

I am writing to bring to your attention an ongoing issue I have been facing over the last month. I deployed an Aruba controller at my client's workspace, equipped with an inventory of 108 access points, all of which are registered with licenses.

However, I have encountered difficulties with the accurate count of the access points the controller is reflecting. At times, it shows varying numbers, such as 80 or 90, but not consistently the expected 108, despite the full installation of access points on site.

To troubleshoot, I have meticulously traced down access points using their MAC addresses on the controller. Curiously, devices that were active one day are not listed the next, while others not listed previously suddenly appear as active. Furthermore, some devices appear to be in setup mode but are not reflected in the default group.

I have physically inspected each device to ensure they are receiving power and are connected to the network. However, I have yet to resolve the discrepancy in the controller's reporting.

Given the impending deadline for the handover to the client, I would greatly appreciate your assistance in finding a solution to this issue.

Thank you for your attention to this matter.