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VIA status codes

This thread has been viewed 24 times
  • 1.  VIA status codes

    Posted Mar 01, 2022 05:44 AM
    Hi community and support,

    I would like to refer to this post VIA status codes? | Security (arubanetworks.com) as I think an offical document from Aruba is important for users and worth for Aruba Networks. Troubleshooting is very hard and everything to get a better look is helpful.  @Aruba: Please do not hesitate too long.​

    Actualy I try to find out what's the cause of error message: Failed to establish secure session Code:-7600
    The impact is clear but not the cause.

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    Cheers
    Dirk
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  • 2.  RE: VIA status codes

    Posted Mar 01, 2022 05:50 AM


  • 3.  RE: VIA status codes

    Posted Mar 01, 2022 05:52 AM


    ------------------------------
    Cheers
    Dirk
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  • 4.  RE: VIA status codes

    EMPLOYEE
    Posted Mar 06, 2022 06:41 AM
    Was this working before and then started recently?
    The error code 7600 refers to ERR_CERT, however that in itself is not clear what exactly the problem is, but obviously is something to do with certificates.
    I agree we need to do better in terms of documenting these error codes and is something that is being worked on.

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    Michael Clarke
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  • 5.  RE: VIA status codes

    Posted Mar 09, 2022 04:12 AM
    Hi Micheal,

    thanks for reply and the chance to get better. I finaly found it by a deep look in the logs on the clients

    Mar 01 17:00:43.330 p6088 t2ddc ERROR ancert_mgmt 543 Issuer Cert is not found in MS or VIA cert store for ... Certificate Authority
    Mar 01 17:00:43.330 p6088 t2ddc ERROR anike_mocana_cbh 1919 CHILD_SA [v2 I] failed
    Mar 01 17:00:43.330 p6088 t2ddc INFO anike_mocana_cbh 1921 , status = -7600
    Mar 01 17:00:43.330 p6088 t2ddc ERROR anike_mocana_cbh 1798 IKE_SA [v2 I] (id=0xbc2719b6) failed
    Mar 01 17:00:43.330 p6088 t2ddc ERROR anike_mocana_cbh 1805 sending ike event
    Mar 01 17:00:43.330 p6088 t2ddc ERROR anike_mocana_cbh 1810 IKE Phase 1 SA Failed status = -7600
    Mar 01 17:00:43.330 p6088 t2ddc DEBUG anikeimpl 566 is 132IKE Fragment Length is 868C:\Code\arubabuild\agent_windows\externals\third_party\mocana\src\ike2\ike2_frag.c (351): errorCode = 3

    As this is hard stuff I appreciate these documentation.

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    Cheers
    Dirk
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