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VoIP phones rebooting

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  • 1.  VoIP phones rebooting

    Posted May 26, 2023 03:37 PM

    Some of the phones randomly reboot after they hang up from a phone call, and some phones side car monitor reboots automatically.  I'm using Aruba 2930F switches and Poly VVX 350 phones.  This is completely random, so it might do it once every 2 weeks or something, and its hard to replicate.  To me, this seems like a PoE issue, but I could be wrong.  Anyone had this issue before?

    I was looking at the Poly forums, and I saw a post about disabling CDP and LLDP.  



  • 2.  RE: VoIP phones rebooting

    Posted May 30, 2023 09:04 AM

    The CDP and LLDP protocols just get information about neighboring phones correct?  I haven't tried disabling it since so far after replacing the phones, they seems to be working fine.  But if it happens again, that's my next step.  

    Anyone had this issue resolved by disabling CDP and LLDP on the interfaces?