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Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.
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Welcome page issue

This thread has been viewed 8 times
  • 1.  Welcome page issue

    Posted Sep 26, 2022 02:56 AM
    Dear Community,

    we have an Internal Captive Portal in MM based Setup. Once user Click the Button in the Page it will authenticate user. But welcome page not appearing in the android devices as we mention the captive portal profile. In windows Pcs welcome page is appearing.

    Tharindu Pamoda

  • 2.  RE: Welcome page issue
    Best Answer

    Posted Sep 26, 2022 09:26 AM
    Do you have your certificates installed properly such that everywhere HTTPS is used and not certificate warnings are used?

    I think it is more or less expected that when Android devices login in on the automatic pop-up, that the popup just disappears and there is no redirect done to the welcome page. But not 100% sure.

    Herman Robers
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.