Hello guys,
I am reaching out to you because im encountering a weird issue.
I have several Huawei P20 Lite on android 8.0.0.
I have installed, through the play store VIA 3.1.1.
I tested the issue on two different VIA architectures (one at my clients and one in my office) and got the same result.
When i start the app and enter the VIA url i am offered to download a VIA profile, download it and then log in.
The issue :
When i am on the app's mainscreen where "VPN disconnected" is indicated if i try to connect :
- Connected to wifi (my phone's, my company's, another company's) : the VPN connects, no issues.
- Connected to mobile data : it tries to connect and fails in half a second.
I checked if VIA had sufficient permissions to access mobile data (it has), there is no proxy or port specified in its APN Profile.
I tested both my via servers with my personnal phone (OnePlus 5T) and it works perfectly.
Have you guys had this issue previously ?