Cloud Managed Networks

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Adding 2530-POE+ 8G to central

This thread has been viewed 5 times

  • 1.  Adding 2530-POE+ 8G to central

    Posted Nov 19, 2018 09:17 AM

    Hi!

     

    I'm trying to evaluate switch support in Aruba Central.

    But I get stuck on step1, adding the switch.

    Tried adding my lab switch J9774A with S/N and Mac with the info I get from these commands:

    sh system | in Serial

    sh system | in Base

     

    But central tells me "Either MAC Address or Serial number is incorrect".

     

    Any suggestions ? 


    #2530


  • 2.  RE: Adding 2530-POE+ 8G to central

    Posted Nov 19, 2018 04:02 PM
    Hi, make sure you run firmware 16.3 or higher.

    Also, check if your dns can be resolved.

    If you still get the error, I think you have to contact TAC to check the backend database


  • 3.  RE: Adding 2530-POE+ 8G to central

    Posted Nov 23, 2018 03:32 AM

    Hi!

     

    I can ping google.com from the switch and I'm running 16.07



  • 4.  RE: Adding 2530-POE+ 8G to central

    EMPLOYEE
    Posted Nov 23, 2018 03:16 PM
    That sometimes happens with eval units that may not be in the right inventory. Please open a TAC case to get some help.