Hello!
We use aruba central and aruba activate.
Central synchronizes all Devices from activate - thats ok.
Now, as we use the MSP View, we also thougth to organize our activate accounts into folder, to devide our customers devices into folders.
But this causes a deletion of devices with already assigned subscriptions.
In the central audit trail we see, that at the next activate sync after we moved the devices from the default to a customer folder in activate, the devices get first disconected and then deleted.
If we trie to manually add them to central again, the devices are "locked".
This thread says, that all devices of an activate account would synced to central, but what I see is the opposite of this statement.
Can somebody confirm, that only activate devices which resides in the default folder will get synced into central?
Or clarify the behavior of activate/central sync of devices in custom folders?
Thank you!