Problem:

Device: HPE OC20 802.11ac (RW) Access Point. 

Issue: Unable to activate the network. 

When configuring the  AP using the Mobile APP (HPE OfficeConnect WiFi Portal), after providing the email and password, when clicking on Activate, it fails to ACTIVATE. 

• The Aruba Instant Certificate Expiry Issue impacts the Office Connect OC20 Access Point.
• One of the certificates used on OC20 expired on February 7, 2020. The new firmware version 1.2.1 comes with a new certificate that fixes the issue.
• All OC20 upgraded to version 1.2.1 before Saturday Feb 8th 12am UTC won’t be affected by the problem.
• OC20 with no network access or that could not be upgraded to the new firmware will be impacted and will need to be manually upgraded to version 1.2.1

Procedure for Linux and Mac

Note: Please connect the AP in same subnet for the PC/Laptop where you are executing the Script.

1) Download the file: https://for-guy.s3.amazonaws.com/OC20Console_Unix.zip  (all files are included in the zip)

2) Unzip it and open a Terminal

3) Update permissions of the script: sudo chmod +x OC20_upgrade.sh

4) Execute the script: ./OC20_upgrade.sh  IP  Username  Password

5) When the script completes the AP will reboot and will connect to the cloud

Procedure for Windows

1) Download the file: https://for-guy.s3.amazonaws.com/OC20Console.zip (all files are included in the zip)

2) Unzip it and open the OC20 Console folder

3) Launch ConsoleStarter.cmd

4) Execute the script: ./OC20_upgrade.sh  IP  Username  Password

5) When the script completes the AP will reboot and will connect to the cloud