Controller Based WLANs

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APs, Controllers, VIA

Why WebCC database entries shows zero? 

Jul 30, 2015 07:30 AM

Q:

Why WebCC database entries shows zero?

 

#show web-cc stats

  Web Content Classification Statistics

  -------------------------------------

  Name               Counter

  ----               -------

  URL miss from sos          38734

  Database hit                0

  Cloud lookup               0

  Cloud response             0

  RTU updates                    0

  DB Entries               0     <=====================



A:

On the controller we need to configure DNS/server name such that the controller will contact the  "aruba.brightcloud.com" to download the 1 million URL database. If the DNS is not configured cloud lookup will not happen hence it won't be able to download the URLs so the database entries will be zero.

 

In order to WebCC to work one of the pre-requisite is to configure DNS on the controller.

(config)#ip name-server <A.B.C.D>

 

We can verify it by executing the below commands:

#show web-cc status

  Service                               Status

  -------                               ------

  Web Content Classification enabled :  Yes

  DNS/Name Server configured :          Yes   <=============================

  URL Cloud lookup server reachable :   Yes

 

#show web-cc stats

  Web Content Classification Statistics

  -------------------------------------

  Name               Counter

  ----               -------

  URL miss from sos          38734

  Database hit                3226

  Cloud lookup               35508

  Cloud response             35506

  RTU updates                    0

  DB Entries               1000000   <=============================

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