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AP 365 , Central Setup

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  • 1.  AP 365 , Central Setup

    Posted Aug 07, 2017 03:25 PM

    Having issues getting AP 365 to show up in Access points in Central.  Any suggestions.

     

    I can logon to the Setmeup page and enter the static IP address, save and reboot the device but it doesn't show up in Central.  I manually added the device in central, assigned subscription but it never shows up under Access Points. 



  • 2.  RE: AP 365 , Central Setup

    Posted Aug 25, 2017 04:44 AM

    Hi Yuri,

     

    Please check the following:

     

    1. Is the clock on IAP showing the correct time?

     

    #show clock

     

    2. Is there a valid DNS server assigned to the IAP in order to resolve the Central URL ?

     

    # ping google.com

     

    If DNS is working, we should see the response from google.com

     

    3. Is there a firewall on the network which could be blocking the HTTPS communication between IAp & outside network.

     

    4. Please attach the following outputs:

     

    #show version

    #show aps

    #show clock

    #ping google.com

    #show log provision

    #show activate-status

    #show ap debug cloud-server

    # show log ap-debug | include awc