Hi guys,
First time poster here, just getting used to working with this amazing hardware.
Just had an issue today that I think I may have caused and have had no luck sorting it out. I want to try and fix it before i resort to a backup.
Been trying to troubleshoot an issue with the Instant Controller comming up as mismatched in airwave. I applied an old template for troubleshooting and changed the shared secret in airwave and clearpass and now i am finding that no clients can connect. The authentication request gets through to Clearpass and authenticates the user ok, but the client just seems to either get an 0.0.0.0 or 169* auto address with ---- as a hostname.
I undid everything I did and now it seems I only have read only access to Instant. When I try to do anything I cant, and when I reboot the Airwave server instant gives me access while its down. Ive also noticed that all the AP's are also comming up as down in Airwave, but they are accessible in Instant.
ANy suggestions on where to look would be great. ITs obviously something I have done and I have full backups of Airwave and Clearpass. I dont want to go to a backup because i want to understand whats happened and fix it.
Any assistance would be fantastic, thank you