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I'm trying to add an IAP to Airwave, but is not connecting

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  • 1.  I'm trying to add an IAP to Airwave, but is not connecting

    Posted Jul 16, 2015 09:29 AM

    I configured my IAP with the Airwave IP and Organization name and passphrase but when cheking my Airwave I don't see any new APs. I test reachability between networks and it is ok. Do I have to configure something in the Airwave?

     

    Thanks,



  • 2.  RE: I'm trying to add an IAP to Airwave, but is not connecting

    Posted Jul 16, 2015 10:11 AM

    What type of IAP ?
    Version of OS on the IAP ?
    Version of Airwave ?

    Are you allowing port 443 between the IAP and Airwave ?



  • 3.  RE: I'm trying to add an IAP to Airwave, but is not connecting

    Posted Jul 16, 2015 10:29 AM

    Hi this is the device I have:

    W-AP115

    6.3.1.1-4.0.0.1_41049

    AIRWAVE 8.0

     Thanks,



  • 4.  RE: I'm trying to add an IAP to Airwave, but is not connecting

    Posted Jul 16, 2015 01:32 PM
    did you load a backup from another IAP into this IAP-115?
    If so, change a value in the virtual-controller-key.
    for example
    FROM: virtual-controller-key 21424572abc3237342def23523de
    TO: virtual-controller-key 21424572abc3237342def23523f




  • 5.  RE: I'm trying to add an IAP to Airwave, but is not connecting

    Posted Jul 16, 2015 08:41 PM
      |   view attached

    Hi,

     

    I have another IAP the same version and is working fine. This IAP is a new one. I'm not seen connection attemps to AW from this AP. Please check the attached file.


    Rgds,

     

    EH

    Attachment(s)

    docx
    Review VC.docx   566 KB 1 version


  • 6.  RE: I'm trying to add an IAP to Airwave, but is not connecting

    Posted Jul 19, 2015 02:51 PM

    you seem to have one IAP in airwave which you first have to approve.

     

    then the second, is it in the same cluster or different?