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Contributor I

IAP 2.4 & 5ghz led Orange - not show in VC

We have a problem, implemented 40 iap 103s with firmware 4.1.1.13

30 iaps are shown in the Instant VC, while the other 10 are not shown in VC

We checked - all AP's do have an IP in LAN via dhcp
We can ping those devices as well.
If we surf to onw of those 10 AP's IP adresses, we are redirected to the VC Iap his IP address.

The leds on those 10 iaps are as follow: poer and eth are green, 2.4ghz and 5ghz are orange.

Even if those 10 iaps came shipped with other firmware, after being connected as last to network, they should receive VC his firmware version. Corewct?
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Guru Elite

Re: IAP 2.4 & 5ghz led Orange - not show in VC

Ssh into an ap with a problem and type "show log system" and "show log provision" to see what the problem could be.

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
InstantOS 8.5 User Guide
Airheads Knowledgebase
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Remote Access Point Solution Guide
ArubaOS Consolidated Release Notes
ArubaOS 8 ViA VPN Solution Guide
Contributor I

Re: IAP 2.4 & 5ghz led Orange - not show in VC

Thanks for the response, will check tomorrow.

Ps should they have to login: admin/admin or will they have the password that has been set for VC?
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Guru Elite

Re: IAP 2.4 & 5ghz led Orange - not show in VC

It depends of the have joined the VC or not.

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
InstantOS 8.5 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Remote Access Point Solution Guide
ArubaOS Consolidated Release Notes
ArubaOS 8 ViA VPN Solution Guide
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Contributor I

Re: IAP 2.4 & 5ghz led Orange - not show in VC

Hi i have added the output of thise commands for one IAP (one of the 9 IAPs that don't show up in the VC).

 

I have editted the files with xxx for IP adresses for privacy concerns.

 

 

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Guru Elite

Re: IAP 2.4 & 5ghz led Orange - not show in VC

AP not allowed, turn off master election

Are you allowing all APs to join the cluster? 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
InstantOS 8.5 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Remote Access Point Solution Guide
ArubaOS Consolidated Release Notes
ArubaOS 8 ViA VPN Solution Guide
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Contributor I

Re: IAP 2.4 & 5ghz led Orange - not show in VC

In instant > System > Auto Join is Enabled 

 

So yes we allow all IAPs to join VC..

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