Controllerless Networks

Upcoming community maintenance Oct. 27th through Oct. 29th
For more info click here
Reply
Highlighted
New Contributor

IAP-225 Stuck in 10 minute reboot loop

I am attempting to setup and configure an iap-225.

 

The AP keeps rebooting, and is not stable because of the constant rebooting. The reboot cause is "Image Download Failed".

 

I have factory reset the AP via CLI (by interupting boot process) and via the gui. Any suggestions would greatly be appreciated!

 

IAP225# show version
Aruba Operating System Software.
ArubaOS (MODEL: 225), Version 6.4.4.8-4.2.4.16
Website: http://www.arubanetworks.com
Copyright (c) 2002-2019, Aruba Networks, an HP company.
Compiled on 2019-12-17 at 07:06:49 PST (build 73658) by p4build
FIPS Mode :disabled
AP uptime is 11 minutes 9 seconds
Reboot Time and Cause: AP rebooted Wed Dec 25 18:17:39 UTC 2019; Image Download Failed.
 
84:d4:7e:c6:39:80# show upgrade
Image Upgrade Progress
----------------------
Mac                IP Address    AP Class   Status       Image Info                      Error Detail
---                ----------    --------   ------       ----------                      ------------
IAP225  192.168.0.30  Centaurus  downloading  ac-ftp://10.251.2.101/e500.ari  Retrieve image fail
Highlighted
Guru Elite

Re: IAP-225 Stuck in 10 minute reboot loop

What device is at 10.251.2.101 in your network?

 

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
InstantOS 8.5 User Guide
Airheads Knowledgebase
Airheads Video Knowledge Base
Remote Access Point Solution Guide
ArubaOS Consolidated Release Notes
ArubaOS 8 ViA VPN Solution Guide
Highlighted
New Contributor

Re: IAP-225 Stuck in 10 minute reboot loop

I'm currently running this at home on a /24

192.168.0.x

 

Even after defaulting the AP - it still reaches out to that IP address to download.

Highlighted
Guru Elite

Re: IAP-225 Stuck in 10 minute reboot loop

Did you purchase that AP used?  It almost seems like it was used for Aruba Central in the past and it is tied to Aruba Central.  Try to type "show log system" to see if it connects to central.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
InstantOS 8.5 User Guide
Airheads Knowledgebase
Airheads Video Knowledge Base
Remote Access Point Solution Guide
ArubaOS Consolidated Release Notes
ArubaOS 8 ViA VPN Solution Guide
Highlighted
New Contributor

Re: IAP-225 Stuck in 10 minute reboot loop

Yes. We utilize Campus style Aruba Aps at work, and I wanted to enjoy the same benefits at home.

 

Requested commands below:

 

IAP225# show log system
Dec 25 21:30:36  syslog: <341005> <ERRS> |AP IAP225: |  terminal access is enabled but sshd is not running, starting
Dec 25 21:30:36  syslog: <341005> <ERRS> |AP IAP225: |  telnetd is missing, restarting
Dec 25 21:30:38  nanny[3594]: <303022> <WARN> |AP IAP225: |  Reboot Reason: AP rebooted Wed Dec 25 21:28:39 UTC 2019; Image Download Failed.
Dec 25 21:30:55  cli[3662]: <341317> <WARN> |AP IAP225@192.168.0.30 cli|  Regulatory table file init at version 1.0_73578, build Dec 11,2019.
Dec 25 21:31:07  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  Extended ssid enabled
Dec 25 21:31:07  cli[3662]: <341207> <WARN> |AP IAP225@192.168.0.30 cli|  AP support up to 16 SSID.
Dec 25 21:31:08  cli[3662]: <341172> <WARN> |AP IAP225@192.168.0.30 cli|  Find enet0 name eth0.
Dec 25 21:31:08  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  cli_choose_eth_uplink:eth current uplink set to DHCP
Dec 25 21:31:08  cli[3662]: <341169> <WARN> |AP IAP225@192.168.0.30 cli|  Add uplink Ethernet 0.
Dec 25 21:31:08  cli[3662]: <341167> <WARN> |AP IAP225@192.168.0.30 cli|  Uplink eth0 type Ethernet, state INIT->LOAD.
Dec 25 21:31:08  cli[3662]: <341169> <WARN> |AP IAP225@192.168.0.30 cli|  Add uplink Wifi-sta 6.
Dec 25 21:31:08  cli[3662]: <341169> <WARN> |AP IAP225@192.168.0.30 cli|  Add uplink 3G/4G 7.
Dec 25 21:31:08  cli[3662]: <341167> <WARN> |AP IAP225@192.168.0.30 cli|  Uplink  type Dummy, state INIT->LOAD.
Dec 25 21:31:09  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  receive sapd hello for process recovery
Dec 25 21:31:10  cli[3662]: <341174> <WARN> |AP IAP225@192.168.0.30 cli|  No current uplink, pick the highest one - Ethernet eth0.
Dec 25 21:31:10  cli[3662]: <341263> <WARN> |AP IAP225@192.168.0.30 cli|  enable uplink eth0.
Dec 25 21:31:10  cli[3662]: <341167> <WARN> |AP IAP225@192.168.0.30 cli|  Uplink eth0 type Ethernet, state LOAD->PROBE.
Dec 25 21:31:10  cli[3662]: <341265> <WARN> |AP IAP225@192.168.0.30 cli|  enable ethernet uplink eth0.
Dec 25 21:31:10  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  the ethernet uplink inuse in first time, get ip address.
Dec 25 21:31:10  cli[3662]: <341167> <WARN> |AP IAP225@192.168.0.30 cli|  Uplink eth0 type Ethernet, state PROBE->UP.
Dec 25 21:31:10  cli[3662]: <341185> <WARN> |AP IAP225@192.168.0.30 cli|  Retrieving ip address from br0, ip 192.168.0.30, mask 255.255.255.0.
Dec 25 21:31:10  cli[3662]: <341274> <WARN> |AP IAP225@192.168.0.30 cli|  Update election ip from br0, election ip 192.168.0.30/255.255.255.0.
Dec 25 21:31:10  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  build_my_ip_address: old ip and new ip same; skipping
Dec 25 21:31:10  cli[3662]: <341006> <CRIT> |AP IAP225@192.168.0.30 cli|  Sending uplink_up msg to sapd
Dec 25 21:31:10  cli[3662]: <341006> <CRIT> |AP IAP225@192.168.0.30 cli|  trap uplink info.
Dec 25 21:31:10  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  last uplink is null, it's the first uplink, ignore this trap.
Dec 25 21:31:10  cli[3662]: <341173> <WARN> |AP IAP225@192.168.0.30 cli|  Current uplink set to Ethernet, state UP.
Dec 25 21:31:10  cli[3662]: <341135> <WARN> |AP IAP225@192.168.0.30 cli|  Master Changed - new 127.0.0.1 old 0.0.0.0 current swarm state 0.
Dec 25 21:31:11  cli[3662]: <341135> <WARN> |AP IAP225@192.168.0.30 cli|  Master Changed - new 127.0.0.1 old 0.0.0.0 current swarm state 1.
Dec 25 21:31:14  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  Swarm State Change from Found to Image-ok
Dec 25 21:31:19  cli[3662]: <341194> <WARN> |AP IAP225@192.168.0.30 cli|  Loading configuration, func swarm_timer_handler, line 10317.
Dec 25 21:31:19  cli[3662]: <341101> <WARN> |AP IAP225@192.168.0.30 cli|  Execute command-configure terminal.
Dec 25 21:31:21  cli[3662]: <341205> <WARN> |AP IAP225@192.168.0.30 cli|  Applying enet config : port eth1.
Dec 25 21:31:35  KERNEL(IAP225@192.168.0.30): [  137.745486] Watchdog petted by same CPU 0 for 10 seconds. jiffies[68133] History[101010101010101010101010101010101001010101010101000000000000].
Dec 25 21:31:35  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  Swarm State Change from Image-ok to Complete
Dec 25 21:31:37  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  Sending 2 AP INFO entries to AP IP 127.0.0.1
Dec 25 21:32:35  cli[3662]: <341098> <WARN> |AP IAP225@192.168.0.30 cli|  recv_convert_ap: Convert AP url-, mode-0, master-10.251.2.101.
Dec 25 21:32:35  cli[3662]: <341093> <ERRS> |AP IAP225@192.168.0.30 cli|  recv_image_upgrade_urls: 1375: required class 10 not found in payload.
Dec 25 21:32:35  cli[3662]: <341093> <ERRS> |AP IAP225@192.168.0.30 cli|  recv_image_upgrade_urls: 1375: required class 15 not found in payload.
Dec 25 21:32:35  cli[3662]: <341093> <ERRS> |AP IAP225@192.168.0.30 cli|  recv_image_upgrade_urls: 1375: required class 26 not found in payload.
Dec 25 21:32:35  cli[3662]: <341093> <ERRS> |AP IAP225@192.168.0.30 cli|  recv_image_upgrade_urls: 1375: required class 23 not found in payload.
Dec 25 21:32:35  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  Amp_image_check
Dec 25 21:32:35  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  ac-ftp://10.251.2.101/e500.ari
Dec 25 21:32:35  cli[3662]: <341093> <ERRS> |AP IAP225@192.168.0.30 cli|  recv_image_upgrade_urls: 1375: required class 30 not found in payload.
Dec 25 21:32:35  cli[3662]: <341093> <ERRS> |AP IAP225@192.168.0.30 cli|  recv_image_upgrade_urls: 1375: required class 40 not found in payload.
Dec 25 21:32:35  cli[3662]: <341012> <WARN> |AP IAP225@192.168.0.30 cli|  AP downloading flash image ac-ftp://10.251.2.101/e500.ari.
Dec 25 21:32:35  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  Including ap info header when downloading image via wget
Dec 25 21:32:35  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  upgrade: IAP225 send upgrade status (Downloading image) to management server, description: Download image from url ac-ftp://10.251.2.101/e500.ari, with proxy option Disable, with apinfo True..
Dec 25 21:33:02  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  upgrade: vc send upgrade status (cluster upgrade report) to management server, description: Downloading: success 0, in process 1..
Dec 25 21:33:33  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  upgrade: vc send upgrade status (cluster upgrade report) to management server, description: Downloading: success 0, in process 1..
Dec 25 21:33:39  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  upgrade: IAP225 send upgrade status (download image fail) to management server, description: Master download image with error.
Dec 25 21:33:39  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  AP not allowed, turn off master election
Dec 25 21:34:03  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  upgrade: vc send upgrade status (cluster upgrade report) to management server, description: Downloading: success 0, in process 1..
Dec 25 21:35:03  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  upgrade: vc send upgrade status (cluster upgrade report) to management server, description: Downloading: success 0, in process 1..
Dec 25 21:36:04  cli[3662]: <341004> <WARN> |AP IAP225@192.168.0.30 cli|  upgrade: vc send upgrade status (cluster upgrade report) to management server, description: Downloading: success 0, in process 1..
luster upgrade report) to management server, description: Downloading: success 0, in process 1..
IAP225#
Highlighted
Guru Elite

Re: IAP-225 Stuck in 10 minute reboot loop

What is the output of "show ap debug cloud-server" and "show activate status"


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
InstantOS 8.5 User Guide
Airheads Knowledgebase
Airheads Video Knowledge Base
Remote Access Point Solution Guide
ArubaOS Consolidated Release Notes
ArubaOS 8 ViA VPN Solution Guide
Highlighted
New Contributor

Re: IAP-225 Stuck in 10 minute reboot loop

My apologies for the delay.

 

84:d4:7e:c6:39:80# show ap debug cloud-server
IAP mgmt mode              :controller-mgmt
cloud config recved        :FALSE
autojoin mode              :disable
Device Cert status         :SUCCESS
84:d4:7e:c6:39:80#
 
 
IAP MAC Address          :84:d4:7e:c6:39:80
IAP Serial Number        :CT0793718
Cloud Activation Key     :SIA9C1MJ
Activate Server          :device.arubanetworks.com
Activate Status          :success
Organization             :
Airwave Server           :
Airwave Shared Key       :d7243ad1ced65e1840e5bf9d570c44d0
Last provision time      :2020-01-11 19:09:58
84:d4:7e:c6:39:80#
Search Airheads
cancel
Showing results for 
Search instead for 
Did you mean: