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IAP 370 - Not showing up in Airwave

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  • 1.  IAP 370 - Not showing up in Airwave

    Posted Aug 22, 2019 10:13 PM

    We're trying to add an IAP 370/4 to our cluster but it's not appearing in Airwave - we're running Airwave 8.2.8.2, I notice the minimum software requirements for the IAP 370 mention ArubaOS & Aruba InstantOS 8.3.0.0. 

     

    Does ArubaOS/InstantOS have any relationship to our Airwave version?

     

    Anything else I'm missing here with adding a 374? We mostly have 270/5 units currently, but have never had this sort of issue.



  • 2.  RE: IAP 370 - Not showing up in Airwave

    EMPLOYEE
    Posted Aug 23, 2019 10:32 AM

    IAP 370/374 have support in Airwave, if it still not discovering in Airwave after adding airwave ip details in IAP, need to check if any network issue or any service is down in system>status page which causing this issue.

     



  • 3.  RE: IAP 370 - Not showing up in Airwave

    Posted Aug 25, 2019 11:48 PM

    It appears that this issue is related to firmware - we're running version 6.x on all of our other APs, this one came with v 8.3 out of the box.

     

    I believe we'll need to update all the APs to 8.3 for the new AP to join the swarm, is that correct?



  • 4.  RE: IAP 370 - Not showing up in Airwave
    Best Answer

    EMPLOYEE
    Posted Aug 26, 2019 05:15 PM

    In an IAP swarm, all AP's should be same version for the cluster to form.