@john.osorio wrote:
Good day Pasquale! I have a quick question. I have a client running the latest firmware 6.3.1.8 - 4.0.0.7 and the IAP client list names are only showing "---" since it's initial install. I checked the Instant Aruba manuals and found nothing there which seems to tell me that it should happen automatically. Is there something that I need to check on the client's network since all clients connecting to the IAPs have their own device names but not showing up in Aruba? Thanks and have a great day. Cheers.
Best regards,
John
Hi John,
It depends, if they are connecting to a protected SSID, such as WPA2, Instant will not see the names.
My post above is an example of a customer of mine which works. It picked up the client name configured on the device (OPEN SSID).
It was also running a newer firmware version than what you are running.
If you have access to the support site, I suggest you upgrade to 4.1.1.0 and see if things change, again only on an Open SSID