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Requires the ArubaOS 6.4.1.X download link

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  • 1.  Requires the ArubaOS 6.4.1.X download link

    Posted Oct 10, 2017 12:24 AM
      |   view attached

    Hi All,

     

    I am having some difficulty to use Aruba 650, I bought the used Aruba 650 aftermarket, I needed OS 6.4.1.X to run AP 205 on Aruba 650. I have tried to register on support.arubanetworks.com page and I get a message such reply:

     

    [[[ gsd_csc_case_mngmt@hpe.com 

     

    Hi Danang,


    This is reference to "New User Registration Request"

    I have checked your serial number but the support contract was already expired that is the reason you are unable to access aruba support portal.
    Please let me know if you have support contract renewed and send me the contract number.


    Regards, ]]]

    if so where can i get the aruba os file for my device?



  • 2.  RE: Requires the ArubaOS 6.4.1.X download link

    EMPLOYEE
    Posted Oct 11, 2017 11:41 AM

    The response is correct. You will need a valid support contract to be eligible to download new firmware, unfortunately.