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Upgrade to 6..4.0.2-4.1.0.0 , AP-105 , AP-135

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  • 1.  Upgrade to 6..4.0.2-4.1.0.0 , AP-105 , AP-135

    Posted Jul 11, 2014 03:37 PM

    Hi everyone.

     

    I've recently upgraded access points to software version 6.4.0.2-4.1.0.0 and AP-105 access points are working fine, but AP-135 ones in the installation keeps rebooting after a kernel problem. I was wondering if you have faced similar problems and what is the workaround for it. 

     

    We are running a small installation consisting of a total of 7 Access points , 5 AP-105s and 2 ( failed ) AP-135 . 3 SSIDs , 2 Vlans, and less than 80 clients.

     

    Thanks

    Ali 

     

    PS: please find below the console report of the crash . 

    ------------------------

    Unable to handle kernel NULL pointer dereference at virtual address 00000000
    pgd = c0004000
    [00000000] *pgd=00000000
    Internal error: Oops: 817 [#1]
    last sysfs file: /sys/devices/virtual/net/eth0/carrier
    Modules linked in: ath_pktlog wlan_scan_sta wlan_wep wlan_tkip wlan_ccmp ath_pci ath_dev spectrum dfs ath_rate_atheros ath_hal wlan asap_mod drvlog_mod(P) bonding mv_cesa [last unloaded: kat]
    CPU: 0 Tainted: P (2.6.32.11 #44004)
    PC is at dev_queue_xmit+0x3b8/0x41c
    LR is at dev_queue_xmit+0x1a4/0x41c
    pc : [<c0555994>] lr : [<c0555780>] psr: 60000013
    sp : cf82ba20 ip : 60000093 fp : cf82ba9c
    r10: cb440000 r9 : cfc01260 r8 : 0000000e
    r7 : cb440000 r6 : cb9d0a00 r5 : cdce0240 r4 : c089985c
    r3 : 00000000 r2 : 00000024 r1 : cb585560 r0 : 00000000
    Flags: nZCv IRQs on FIQs on Mode SVC_32 ISA ARM Segment kernel
    Control: 000539ff Table: 0c514000 DAC: 00000017
    Process ksoftirqd/0 (pid: 3, stack limit = 0xcf828270)
    Stack: (0xcf82ba20 to 0xcf82c000)
    ba20: cb5a0c00 00000160 60000013 00000000 0000003c c0d07418 0000000e c0957454
    ba40: cc62a500 c09cdd94 00000001 60000013 cb5a04a0 c0957380 cb5a0ca0 cc62a500
    ba60: cc62a100 c0dbe9ac 00000004 00000000 00000000 cfc01260 00000001 c0ce43b4
    ba80: 0000023e cb411400 cb5a04a8 00000001 cb5a04a6 cf82baa0 c0958198 c0dbe7ec
    baa0: cb5a04a0 00000001 00000000 00000002 cb5a04aa 0000210e cb454000 00000000
    bac0: cb440320 00000004 00000000 00000000 cb5a04ae cb440320 cb440890 cc62a100
    bae0: cf82bb3c c0dbd250 00000000 cc62a100 cb5a04a0 cbda0320 cb420000 00000000
    bb00: 00000000 c08fa68c 00000000 0000e222 0000e222 cc62a128 cc62a128 cb454000
    bb20: cc62a100 cb440320 00000000 cbda0320 cf82bb8c cf82bb40 c0dbe66c c0dbd0b0
    bb40: 000014e9 cf238640 0000c0a8 cb440000 cbda0000 cb5a04a0 000000fb 00000000
    bb60: 00000000 c089985c cc62a100 cc62a100 cb440000 cdce0240 00000000 cd45c470
    bb80: c0ded478 cf82bb90 c0555c10 c0dbd2f4 00000000 000014e9 000014e9 00000011
    bba0: cf82bd1c c089985c cdce0240 cc62a100 cb440000 00000000 00000000 cd45c470
    bbc0: cef6d300 c0555940 cc62a100 c091680c c0d8c278 cc62a100 00002020 c0a205bc
    bbe0: 00000000 c09235d0 001010c0 00002104 00000000 00000000 00000000 00000000
    bc00: 00000000 cf0c002c 00000014 00000800 cd45c408 c0a205a4 c0a20464 00000000
    bc20: 0000000e 00000001 cd45c462 00000000 cd45c484 00000000 00000000 00000000
    bc40: 00000000 00000000 0000000e cf0c0024 00000000 cf82bd30 cf82bd2c cf82bd28
    bc60: cf82bd24 cf82bd40 cf82bd3e cf82bd3c cf82bd3a c064318c cf82bc78 cf82bc78
    bc80: cf81a600 cd45c462 cd45c470 cd45c408 0000c0a8 0000112e 00000001 c0826da0
    bca0: cc0be518 00000000 00000000 00000000 000014e9 000014e9 00000000 cd45c484
    bcc0: cd45c480 00000000 0000006a 00000000 00000001 cd45c462 cd45c470 cd45c408
    bce0: 0000c0a8 0000112e 00000000 c08856a8 00000001 00000002 c08856a8 00000001
    bd00: 00000002 00000000 00000000 cd45c484 000014e9 000014e9 00000000 c0a8112e
    bd20: 00000000 00000000 00000000 00000000 001000c0 00002104 0000c0a8 0000112e
    bd40: 000014e9 c0000000 cef2cb00 00000000 00000000 00000800 cd45c462 cef6d300
    bd60: cd45c470 cd45c408 00000d05 c091e48c 00000000 00000000 cf82bee0 ffffffff
    bd80: 00000030 cf82be40 00000020 00000010 00000000 cbdc18a8 cd45c47e cd45c478
    bda0: cd45c46e cd45c46f 00000000 00000800 00000000 cd45c462 00000000 00000000
    bdc0: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
    bde0: 00000001 00000002 00000001 c0a20464 00000000 cd45c468 00000000 00000001
    be00: cd45c466 00000000 cd45c47c 00000000 00000020 cf1780a0 cf1affb0 cf0b4280
    be20: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
    be40: 00000000 00000000 00000100 cbdc0000 00000000 c0883ac8 00000000 00000009
    be60: cbdc0000 00000006 cf82be9c cf82be78 c0e5e628 c0e2e24c 00002144 cbda0320
    be80: c0883ac8 00000000 00000009 00000006 cf82bf4c cf82bea0 c0ee2e70 c0e5e2b8
    bea0: cf867e60 cf867e60 00000000 00000000 00000000 00000000 00000000 00000000
    bec0: 00000000 00000000 00000000 00000000 00000000 ce520180 c2000021 cf867e60
    bee0: 00040000 00000000 cd45c408 cf867e00 cf867e30 00000000 00006700 20000013
    bf00: 00000024 cef6d300 c09efd94 c09f8ea4 c10df4a0 c09f8e8c 00000000 c09150a4
    bf20: 00000000 00000000 c10df460 c0883ac8 00000000 00000009 c09f8e98 c0915160
    bf40: cf82bf5c 00000000 c10df460 c0883ac8 00000000 00000009 00000006 c064d2c4
    bf60: 00000049 00000100 cf828000 00000018 00000009 00000100 cf828000 c0551360
    bf80: 00000000 cf828000 00000000 60000013 00000000 c10df460 00000000 00000001
    bfa0: 00000000 00000000 00000000 c064d7f4 cf828000 c064d854 cf82bfd4 cf81ff6c
    bfc0: 00000000 c064d800 00000000 c065b130 00000000 00000000 cf82bfd8 cf82bfd8
    bfe0: 00000000 00000000 00000000 00000000 00000000 c05586ac f909adad 5a06fff4
    [<c0555994>] (dev_queue_xmit+0x3b8/0x41c) from [<c0957454>] (asap_mcast_dmo_tasklet_func+0x64/0xf4 [asap_mod])
    [<c0957454>] (asap_mcast_dmo_tasklet_func+0x64/0xf4 [asap_mod]) from [<c0957380>] (asap_mcast_dmo_rx+0xdc/0x14c [asap_mod])
    [<c0957380>] (asap_mcast_dmo_rx+0xdc/0x14c [asap_mod]) from [<c0dbe9ac>] (ieee80211_dmo_replicate+0x1d0/0x224 [wlan])
    [<c0dbe9ac>] (ieee80211_dmo_replicate+0x1d0/0x224 [wlan]) from [<c0958198>] (asap_mcast_dmo_convert+0x2dc/0x378 [asap_mod])
    [<c0958198>] (asap_mcast_dmo_convert+0x2dc/0x378 [asap_mod]) from [<c0dbd250>] (ieee80211_dmo_convert+0x1b0/0x244 [wlan])
    [<c0dbd250>] (ieee80211_dmo_convert+0x1b0/0x244 [wlan]) from [<c0dbe66c>] (ieee80211_hardstart+0x1388/0x14f8 [wlan])
    [<c0dbe66c>] (ieee80211_hardstart+0x1388/0x14f8 [wlan]) from [<c0555c10>] (dev_hard_start_xmit+0x218/0x2e4)
    [<c0555c10>] (dev_hard_start_xmit+0x218/0x2e4) from [<c0555940>] (dev_queue_xmit+0x364/0x41c)
    [<c0555940>] (dev_queue_xmit+0x364/0x41c) from [<c09235d0>] (asap_firewall_add_mdns_header+0x3524/0x3aec [asap_mod])
    [<c09235d0>] (asap_firewall_add_mdns_header+0x3524/0x3aec [asap_mod]) from [<c091e48c>] (asap_firewall_forward+0x72f0/0x84dc [asap_mod])
    [<c091e48c>] (asap_firewall_forward+0x72f0/0x84dc [asap_mod]) from [<c09150a4>] (do_asap_non_rap_bridge_init+0x1ac/0x248 [asap_mod])
    [<c09150a4>] (do_asap_non_rap_bridge_init+0x1ac/0x248 [asap_mod]) from [<c0915160>] (asap_firewall_tasklet_func+0x20/0xc4 [asap_mod])
    [<c0915160>] (asap_firewall_tasklet_func+0x20/0xc4 [asap_mod]) from [<c064d2c4>] (tasklet_action+0xb0/0x108)
    [<c064d2c4>] (tasklet_action+0xb0/0x108) from [<c0551360>] (__do_softirq+0x80/0x120)
    [<c0551360>] (__do_softirq+0x80/0x120) from [<c064d7f4>] (do_softirq+0x40/0x4c)
    [<c064d7f4>] (do_softirq+0x40/0x4c) from [<c064d854>] (ksoftirqd+0x54/0xd8)
    [<c064d854>] (ksoftirqd+0x54/0xd8) from [<c065b130>] (kthread+0x78/0x80)
    [<c065b130>] (kthread+0x78/0x80) from [<c05586ac>] (kernel_thread_exit+0x0/0x14)
    Code: e1a01007 e59f0064 eb002ab5 ea000001 (e5833000)
    ---[ end trace d07b010c89444ee8 ]---
    Kernel panic - not syncing: Fatal exception in interrupt
    [<c05f34f4>] (unwind_backtrace+0x0/0xdc) from [<c0560370>] (panic+0x44/0x13c)
    [<c0560370>] (panic+0x44/0x13c) from [<c05f147c>] (die+0x244/0x280)
    [<c05f147c>] (die+0x244/0x280) from [<c05f48cc>] (__do_kernel_fault+0x68/0x80)
    [<c05f48cc>] (__do_kernel_fault+0x68/0x80) from [<c05f4ab0>] (do_page_fault+0x1cc/0x1e4)
    [<c05f4ab0>] (do_page_fault+0x1cc/0x1e4) from [<c0551280>] (do_DataAbort+0x34/0x94)
    [<c0551280>] (do_DataAbort+0x34/0x94) from [<c05570ec>] (__dabt_svc+0x4c/0x60)
    Exception stack(0xcf82b9d8 to 0xcf82ba20)
    b9c0: 00000000 cb585560
    b9e0: 00000024 00000000 c089985c cdce0240 cb9d0a00 cb440000 0000000e cfc01260
    ba00: cb440000 cf82ba9c 60000093 cf82ba20 c0555780 c0555994 60000013 ffffffff
    [<c05570ec>] (__dabt_svc+0x4c/0x60) from [<c0555994>] (dev_queue_xmit+0x3b8/0x41c)
    [<c0555994>] (dev_queue_xmit+0x3b8/0x41c) from [<c0957454>] (asap_mcast_dmo_tasklet_func+0x64/0xf4 [asap_mod])
    [<c0957454>] (asap_mcast_dmo_tasklet_func+0x64/0xf4 [asap_mod]) from [<c0957380>] (asap_mcast_dmo_rx+0xdc/0x14c [asap_mod])
    [<c0957380>] (asap_mcast_dmo_rx+0xdc/0x14c [asap_mod]) from [<c0dbe9ac>] (ieee80211_dmo_replicate+0x1d0/0x224 [wlan])
    [<c0dbe9ac>] (ieee80211_dmo_replicate+0x1d0/0x224 [wlan]) from [<c0958198>] (asap_mcast_dmo_convert+0x2dc/0x378 [asap_mod])
    [<c0958198>] (asap_mcast_dmo_convert+0x2dc/0x378 [asap_mod]) from [<c0dbd250>] (ieee80211_dmo_convert+0x1b0/0x244 [wlan])
    [<c0dbd250>] (ieee80211_dmo_convert+0x1b0/0x244 [wlan]) from [<c0dbe66c>] (ieee80211_hardstart+0x1388/0x14f8 [wlan])
    [<c0dbe66c>] (ieee80211_hardstart+0x1388/0x14f8 [wlan]) from [<c0555c10>] (dev_hard_start_xmit+0x218/0x2e4)
    [<c0555c10>] (dev_hard_start_xmit+0x218/0x2e4) from [<c0555940>] (dev_queue_xmit+0x364/0x41c)
    [<c0555940>] (dev_queue_xmit+0x364/0x41c) from [<c09235d0>] (asap_firewall_add_mdns_header+0x3524/0x3aec [asap_mod])
    [<c09235d0>] (asap_firewall_add_mdns_header+0x3524/0x3aec [asap_mod]) from [<c091e48c>] (asap_firewall_forward+0x72f0/0x84dc [asap_mod])
    [<c091e48c>] (asap_firewall_forward+0x72f0/0x84dc [asap_mod]) from [<c09150a4>] (do_asap_non_rap_bridge_init+0x1ac/0x248 [asap_mod])
    [<c09150a4>] (do_asap_non_rap_bridge_init+0x1ac/0x248 [asap_mod]) from [<c0915160>] (asap_firewall_tasklet_func+0x20/0xc4 [asap_mod])
    [<c0915160>] (asap_firewall_tasklet_func+0x20/0xc4 [asap_mod]) from [<c064d2c4>] (tasklet_action+0xb0/0x108)
    [<c064d2c4>] (tasklet_action+0xb0/0x108) from [<c0551360>] (__do_softirq+0x80/0x120)
    [<c0551360>] (__do_softirq+0x80/0x120) from [<c064d7f4>] (do_softirq+0x40/0x4c)
    [<c064d7f4>] (do_softirq+0x40/0x4c) from [<c064d854>] (ksoftirqd+0x54/0xd8)
    [<c064d854>] (ksoftirqd+0x54/0xd8) from [<c065b130>] (kthread+0x78/0x80)
    [<c065b130>] (kthread+0x78/0x80) from [<c05586ac>] (kernel_thread_exit+0x0/0x14)
    Time Fri Jul 11 19:17:29 2014: Flash erase @ 0xf6f70000
    Rebooting in 30 seconds..

    ----------------------------------

     

     

     



  • 2.  RE: Upgrade to 6..4.0.2-4.1.0.0 , AP-105 , AP-135

    Posted Jul 11, 2014 03:44 PM

    When you did the upgrade did you manually browse to the file locally on your PC or did you let the VC check the cloud-based upgrade server and pull the upgrade from there?

     

    If you upgraded manually the file you used was for the IAP-105 only.  So, you may have a situation where the IAP-105s are running v.4.1.0.0 but the IAP-135s are still running older SW.

     

    The quickest way to remedy this, if the above is the case, will be to disconnect the IAP-135s from the network and bring them up independant of the 105s.  Log in and check the version and manually upgrade if necessary with the appropriate file for the IAP-135.



  • 3.  RE: Upgrade to 6..4.0.2-4.1.0.0 , AP-105 , AP-135

    Posted Jul 11, 2014 03:49 PM

    I allowed the VC to upgrade them, and according to the Console connection : AP-135s are running identical software versions to 105s.

     

    --------

    Primary Partition Build Time     :2014-05-29 18:03:25 PDT
    Primary Partition Build Version  :6.4.0.2-4.1.0.0_44004
    Backup Partition Build Time      :2014-04-3 12:50:20 PDT
    Backup Partition Build Version   :6.3.1.4-4.0.0.5_43022
    --------
     
    When They boot up, using the 4.1.0.0 they show up in the web interface for Virtual controller, run for about a minuet or two, pickup clients, seem to function properly,  and then the kernel error happens and they reboot and same cycle happens. 
    When they are booted up into the backup image, they wont find the Virtual controller and reboot automatically . 
     
     
     


  • 4.  RE: Upgrade to 6..4.0.2-4.1.0.0 , AP-105 , AP-135

    Posted Jul 11, 2014 03:52 PM

    In that case you best course of action will be to log a TAC case to debug the kernel panic.