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Why no access to Instant WebGUI via Port Forwarding?

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  • 1.  Why no access to Instant WebGUI via Port Forwarding?

    Posted Oct 05, 2015 09:11 AM

    Hi there,

     

    we have always have had access to Instant WebGUI from our customers via Port Forwarding at their firewall. In this way we could help the IT-guy troubleshoot or edit some configurations.

     

    Since a couple of weeks we can not access the Instant WegBUI anymore on several sites. Maybe it has to do something since a particullar Firmware update for the Instant?

     

    We get the following message in our webbrowser if we try to reach out to the Instant WebGUI using WANIP:port

    "

    Damaged content error
    The page you are trying to view can not be shown because an error in the data transmission was detected.
    The page you are trying to view can not be shown because an error in the data transmission was detected.
         Please contact the website owners to inform them of this problem

    "

    If we use https:// in front of WANIP:port 'keeps loading' but no response.

     

    So what has been changed or could be the issue?

     



  • 2.  RE: Why no access to Instant WebGUI via Port Forwarding?
    Best Answer

    Posted Oct 05, 2015 09:26 AM

    What port are you using ? 4343 ?



  • 3.  RE: Why no access to Instant WebGUI via Port Forwarding?

    Posted Oct 05, 2015 09:36 AM

    Finally, we changed the portforwarding rule now to 4343, and now we can reach it again.

    Before it only worked on port 80...