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Windows 10 Laptop have Problems to Login IAP-215

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  • 1.  Windows 10 Laptop have Problems to Login IAP-215

    Posted Jul 21, 2016 04:48 AM

    Hello,

     

    i have an Windows 10 Laptop and have problems to connect to our Guest-Login in our Company.

    SSID: Guest-WiFi

    Authenthication: Personal , WPA 2.

     

    Simple authentication. nevertheless it does not work.

    Message: no connection with this network possible.

     

    I`m not the only User, where is not function. But only with Windows 10 devices.

    Does anybody have an idea ?

     

    This command i have already startet:

    netsh int ip reset

     

    Thx

    Salva

     



  • 2.  RE: Windows 10 Laptop have Problems to Login IAP-215

    EMPLOYEE
    Posted Jul 21, 2016 07:38 AM

    What version of instant is this?

     



  • 3.  RE: Windows 10 Laptop have Problems to Login IAP-215

    Posted Jul 21, 2016 08:22 AM

    Hi,

     

    Build Time: 2015-04-05 02:18:49 PDT
    Version: 6.4.2.3-4.1.1.4_49446

      
      
      

    thx

    Salva



  • 4.  RE: Windows 10 Laptop have Problems to Login IAP-215

    EMPLOYEE
    Posted Jul 21, 2016 08:24 AM

    Please try updating the cluster to the latest limited lifetime warranty software here:  http://support.arubanetworks.com/LifetimeWarrantySoftware/tabid/121/DMXModule/661/Default.aspx?EntryId=21997

     

     



  • 5.  RE: Windows 10 Laptop have Problems to Login IAP-215

    Posted Jul 21, 2016 08:58 AM

    Hi,

     

    we have a clearpass server too, with the firmware:ClearPass Policy Manager 6.5.0.71095

    Is the newest Firmware for the IAP (ArubaInstant_Centaurus_6.4.4.4-4.2.3.2_54910) compatible with the Clearpass Firmware ?

     

    is it simple to upgrade this IAP ?

    After this Update on the Master IAP-Controller, How spreads it to the other IAP in the same Network ?

     

    Thx

    Salva



  • 6.  RE: Windows 10 Laptop have Problems to Login IAP-215
    Best Answer

    EMPLOYEE
    Posted Jul 21, 2016 09:49 AM

    It will work with ClearPass if you upgrade it.  If your cluster has the same platform APs, it is simple as uploading the firmware to the VC master.

     

    Just to be clear, you have a preshared key network that is not working with Windows 10, right?



  • 7.  RE: Windows 10 Laptop have Problems to Login IAP-215

    Posted Jul 25, 2016 03:28 AM

    Hi,

     

    and sorry for the late answer.

    Just to be clear, you have a preshared key network that is not working with Windows 10, right?

    yes thats right !!!!

     

    The IAP are all in the same cluster. So i must only upgrade the VC Master and the master distributes the Firmware. right ?

     

    thx

    Salva



  • 8.  RE: Windows 10 Laptop have Problems to Login IAP-215

    EMPLOYEE
    Posted Jul 25, 2016 04:59 AM

    If all of your IAPs are all IAP-215s, yes.  Please try upgrading the firmware first.