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Certain areas on a floor not capturing client devices at all

Hi, 

 

I have done extensive calibration on my ALE server for a client with 41 IAP-207 APs and 3 floors. The calibration contains more than 800 markers and I have tested it on Demo mode and everything is working well. 

 

However, there are always certain areas where there is no client device detected (see attached report for more details). 

 

We have run a few tests and determined that all APs are up and should be able to detect client devices in that area. There are certainly enough people to be able to detect at least a few devices per hour.

 

Please see attached for the full report, as well as the link below to access the Technical Logs. 

 

Technical Logs - https://drive.google.com/file/d/1v_ENQWRemDu3lN0yMe_G93dVZ1dyiRVk/view?usp=sharing

 

Any help would be appreciated!

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