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Summary of the Issue : Clients not locating correctly in Airwave. Client stats and Bandwidth data is not getting updated properly This is due to a bug with Cisco controller firmware 5.1.151:Cisco BUG ID: CSCso16454 - CAPWAP: client stats are not updated, all counters zero alwaysTroubleshooting command: Run the following command from the controller CLI:(Cisco Controller) >show client detail <Client_MAC_ADDRESS>Client Statistics:Number of Bytes Received................... 0Number of Bytes Sent....................... 0--More-- or (q)uitNumber of Packets Received................. 0Number of Packets Sent..................... 0Number of EAP Id Request Msg Timeouts...... 0Number of EAP Request Msg Timeouts......... 0Number of EAP Key Msg Timeouts............. 0Number of Policy Errors.................... 0Radio Signal Strength Indicator............ UnavailableSignal to Noise Ratio...................... UnavailableNearby AP Statistics:TxExcessiveRetries: 0TxRetries: 0RtsSuccessCnt: 0RtsFailCnt: 0TxFiltered: 0TxRateProfile: [0,0,0,0,0,0,0,0,0,0,0,0]Resolution: The bugs is resolved in the latest version of the 5.2 code and higher. Upgrading the controller to 5.2 firmware should fix this issue.
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