Monitoring, Management & Location Tracking

Problem:

Airwave stop taking auto backups of controllers after upgrading to 8.2.10.1 version.

Event log

Sat Apr 25 04:30:02 2020    Backup In Progress    System                    
Sat Apr 25 04:30:05 2020    Backup Operation Failed, Failed to copy backup file to AMP    System                    
Sun Apr 26 04:29:19 2020    Configuration verification: configuration on device does not match desired configuration    System                    
Sun Apr 26 04:29:19 2020    Backup In Progress    System                    
Sun Apr 26 04:29:22 2020    Backup Operation Failed, Failed to copy backup file to AMP    System                    
Mon Apr 27 04:29:40 2020    Configuration verification: configuration on device does not match desired configuration    System                    
Mon Apr 27 04:29:41 2020    Backup In Progress    System                    
Mon Apr 27 04:29:44 2020    Backup Operation Failed, Failed to copy backup file to AMP    System                    
Mon Apr 27 08:21:22 2020    Configuration verification: configuration on device does not match desired configuration    System                    
Mon Apr 27 08:21:22 2020    Backup In Progress    System                    
Mon Apr 27 08:21:25 2020    Backup Operation Failed, Failed to copy backup file to AMP    System                    
Mon Apr 27 08:35:22 2020    Configuration verification: configuration on device does not match desired configuration    System                    
Mon Apr 27 08:35:22 2020    Backup In Progress    System                    
Mon Apr 27 08:35:25 2020    Backup Operation Failed, Failed to copy backup file to AMP    System   

Telnet.log

Mon Apr 27 08:35:23 2020:
>> backup flash
previous cmd took 1.00950s
<< Please wait while we tar relevant files from flash...
<< Please wait while we compress the tar file...
<< File flashbackup.tar.gz created successfully on flash.
<< Please copy it out of the switch and delete it when
Mon Apr 27 08:35:23 2020:
>> copy flash: flashbackup.tar.gz scp: 10.204.48.6 scpuser13946 /tmp/flashbackup_65413_1859_1587969322.tar.gz
<< (cwihml73-1) #copy flash: flashbackup.tar.gz scp: 10.204.48.6 scpuser13946 /tmp/flashbackup_65413_1859_1587969322.tar.gz

Mon Apr 27 08:35:25 2020:
>> exit

In latest Airwave code we are using strong ciphers and if NAD devices does not support we see issue in copying backup files to Airwave.

Enable compatible ciphers option under AMPCLI > Configuration > SSHD > Use Compatible Ciphers.