Issue while doing an offline upgrade on Airwave

Aruba Employee
Aruba Employee

When we try to do an offline upgrade for Airwave server to 7.7.7, it prompts for support site credentials even though its available under "/root" directory.


Environment: Airwave version : 7.7.7



We come across this issue when we download the upgrade package using Google Chrome(it is a bug on Chrome). The downloaded file will not be in tar.gz format.

Work around :

  • Rename the upgrade package from AMP-7.7.7-x86_64-cvs to AMP-7.7.7-x86_64-cvs.tar.gz
  • Use a different browser to download the file.
Version history
Revision #:
1 of 1
Last update:
‎07-11-2014 02:02 PM
Updated by:
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