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2 out 45 sites are not showing any clients in Airwave 8.2

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  • 1.  2 out 45 sites are not showing any clients in Airwave 8.2

    Posted Nov 28, 2016 05:27 PM
      |   view attached

    I have 45 school sites with 7030, 7010, 7205 and 7210 controllers all on 6.4.3.4.

    Of those 45 only 2 sites will not show any clients in Airwave.

    Has anyone ever seen this before.

     

    Thank you



  • 2.  RE: 2 out 45 sites are not showing any clients in Airwave 8.2

    EMPLOYEE
    Posted Dec 01, 2016 12:38 PM
    Can you see the controller at those sites as Up in Airwave?


  • 3.  RE: 2 out 45 sites are not showing any clients in Airwave 8.2
    Best Answer

    Posted Dec 06, 2016 04:32 PM

    HI Colin,

    Thank you for respnding.

    I placed a trouble call in with support,

     They found that it was a user error...mine.

    After replacing 45 3200 and 3400 controllers with 7030 and 7010

    controllers, I forgot to to add the Airwave server config under, Configuration/General/Airwave server.