Network Management

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New Contributor

AMP 8.2.5 installed on Hyper-V, can't ping IP address

I'm brand new to Airwave. I installed AMP 8.2.5 earlier in the week and was able to poke around in the GUI, but couldn't get any of my devices to add. I then stumbled upon the info that I should have used a Legacy Network Adapter in Hyper-V instead of the default Virtual Network Adapter. I removed the synthetic adapter, and then added the Legacy Adapter. Since then, I have been unable to ping or access the GUI. I switched everything back the way it was, but still no ping or GUI access. Being a fresh install that I may have flubbed, I decided to start from scratch and re-install, but this time setup the Legacy adapter before installing AMP. I still can't ping the IP address I assigned to the AMP server and no GUI access. This is my first time running Linux on a Hyper-V, so I'm a bit green here. Is there a way to get into the Linux shell to run typical network diagnostics? Any insight on getting AMP to run in a Hyper-V environment?

 

Thanks for your time.


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MVP Expert

Re: AMP 8.2.5 installed on Hyper-V, can't ping IP address

Is there any specific reason to install 8.2.5 version?  I would recommend to install 8.2.10.1 version which is built on cantos 7 and  using postres 11.x version. 

 

If it for POC you can use OVA file but for production try use ISO image.  Legacy adapter have issues so use default network adapter.

 

8.2.5 version is little old and we few known issues in this code. 


Pavan Arshewar | ACCP

If my post address your queries, give kudos and accept as solution!
NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.

View solution in original post


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Highlighted
MVP Expert

Re: AMP 8.2.5 installed on Hyper-V, can't ping IP address

Is there any specific reason to install 8.2.5 version?  I would recommend to install 8.2.10.1 version which is built on cantos 7 and  using postres 11.x version. 

 

If it for POC you can use OVA file but for production try use ISO image.  Legacy adapter have issues so use default network adapter.

 

8.2.5 version is little old and we few known issues in this code. 


Pavan Arshewar | ACCP

If my post address your queries, give kudos and accept as solution!
NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.

View solution in original post

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New Contributor

Re: AMP 8.2.5 installed on Hyper-V, can't ping IP address

I went with 8.2.5 because that was the only ISO that came up when I registered my order. I would gladly install the more current version, but I can't seem to find an ISO for it.

TTJEG_0-1581699695446.png

 

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Re: AMP 8.2.5 installed on Hyper-V, can't ping IP address

Please refer to the below thread. This could also be a reason if you are running on HyperV

 

https://community.arubanetworks.com/t5/Network-Management/Aruba-Airwave-8-2-5-eth0-is-missing/m-p/519182#M10553

 

Regards,
Vishnu
If my post helped you, don't forget to give kudos ;)
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MVP Expert
MVP Expert

Re: AMP 8.2.5 installed on Hyper-V, can't ping IP address

Airwave 8.2.5.x is end-of-support starting december 2019.

 

Download the latest version 8.2.10.1 from https://asp.arubanetworks.com.

 

If your using HPE My Networking Portal (MNP) you can migrated your account and assets to the new Aruba Support Portal (ASP). If you find some issue please contact TAC support to assist you with migration to ASP.

 

 

Kind Regards Marcel Koedijk
HPE ASE Flexnetwork | ACMP | ACCP | Ekahau ECSE Design - Was this post usefull, Kudos are welcome.
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New Contributor

Re: AMP 8.2.5 installed on Hyper-V, can't ping IP address

Just got off the phone ASP support, they got my licensing squared away, I'm now downloading the 4GB AMP-8.2.10.1 ISO. I will update on Monday with the status, hopefully marking a resolution as well.

 

Thank you for the input.

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New Contributor

Re: AMP 8.2.5 installed on Hyper-V, can't ping IP address

8.2.10.1 gave me the ping ability I was looking for. My AMP server can ping my hardware, no I have to figure out why I can't add devices via discovery or manual entry.

 

Thanks for your help.

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