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APM Daily Reports showing data from a period of time

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  • 1.  APM Daily Reports showing data from a period of time

    Posted Aug 08, 2017 07:17 PM
      |   view attached

    Hi Community

     

    I am having issues when I'm trying to generate daily reports, it only shows data from 12am to 6am, the rest of the day the value is zero. I checked the definitions and there isn't any field to discriminate this time. The only field about time is filled with the period of the report from 8/1/2017 to 8/3/2017. I attached an image of the report. When I monitor in real time I have values in client graph.

     

    any idea?

     

    Karlos



  • 2.  RE: APM Daily Reports showing data from a period of time

    EMPLOYEE
    Posted Aug 17, 2017 11:36 AM

    I'm unable to see the image.  But have you tried being more specific in the timing of the report?  Try running report using relative time frames:

    "yesterday 8am" to "today 8am" so that the window covers the full day.  Also, make sure that your Historical Data Retention values are set to at least 2 days in AMP Setup.



  • 3.  RE: APM Daily Reports showing data from a period of time
    Best Answer

    Posted Aug 17, 2017 12:21 PM

    Hi Rob,

     

    Thank you for your comment, but I opened a case to the TAC and they helped me to find the solution. Basically I had to enable AMON, data are not being correctly collected only with SNMP. They sent me this additional reading that I share here if someone else have the same problem:

     

     

    http://community.arubanetworks.com/t5/Community-Tribal-Knowledge-Base/Why-you-should-always-enable-AMON-on-your-Aruba-Controller-when/ta-p/72104