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AirWave error: Couldn't determine class for type 'ag'

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  • 1.  AirWave error: Couldn't determine class for type 'ag'

    Posted Nov 23, 2015 07:17 PM

    Following a disgraceful shutdown of our AirWave server I've noticed these errors in the event log:

    Mon Nov 23 16:30:22 2015    admin    System    Internal Error: Couldn't determine class for type 'ag'
    Tue Nov 24 00:37:40 2015    __report_runner    System    Internal Error: Couldn't determine class for type 'ag'

    Are we seeing genuine internal errors?  Or are these obscure WLAN a/b/g problems?

     



  • 2.  RE: AirWave error: Couldn't determine class for type 'ag'

    EMPLOYEE
    Posted Nov 23, 2015 07:19 PM

    Please open a TAC case.  You could have much more going on than that message...



  • 3.  RE: AirWave error: Couldn't determine class for type 'ag'

    Posted Nov 23, 2015 08:18 PM

    Done.  You've successfully terrified me. 

    I'll let you know the results as they come in.



  • 4.  RE: AirWave error: Couldn't determine class for type 'ag'
    Best Answer

    Posted Nov 25, 2015 12:20 AM

    According to Aruba Support there is a subtle mismatch between our version of AOS and our version of AirWave.  We'll upgrade AOS. 

    Dunno why we didn't see this problem before - it's certainly visible enough...