Network Management

Occasional Contributor II

Airwave Cannot List APs

I recently configured my new 7210 controllers to talk to Airwave however now in Airwave web gui when I go to APs/Devices > List I get the error message.  rebooting didn't help.  I already emailed Aruba support but just curious if anyone else had a fix, thanks.  


The server has encountered an error while performing your request. Contact Aruba Technical Support at or 1-800-943-4526 (800-WiFi-LAN).

Time: Thu Jan 29 10:50:48 2015
URL: /nf/ap_list


screenshot below:


New Contributor

Re: Airwave Cannot List APs


I had a problem this like. But, this error is apresentated when I try extract a report in "Genereated" and "Definitions".

Solution: Change time zone of the Airwave.


1º # cd install/

2º #./time-setup

3º Then select the 2) Change Time zone.

4º Specify the continent, select the country and save the changes.


I hope have helped.



Re: Airwave Cannot List APs

When you visit that page, you can get more data on the error by checking /var/log/httpd/error_log.  This would help determine if it's a db issue, or a process transaction issue.  This would be all the info needed to open a support case to debug the issue quickly.

Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
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