Network Management

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Occasional Contributor II

Airwave Device name

I just noticed under the APs/Devices list that airwave is showing the name of my accesspoints as well as the name of the switch its connected to in parentheses.

 

Example AP101-office-VP (AP124-r1-1b116.company.com)

 

Im not running AP124s any more and only have 225. Im trying to figure out 1, how did the switch name just start coming up, and 2 why it shows AP124?

Re: Airwave Device name

Hi, are you able to post a screenshot to help us understand further? Are you certain the switch hasn't been added to AirWave using SNMP polling or anything? Same with the AP124, if these have apppeared on a controller then they will be displayed in AirWave.

 

What does the devices details say when you drill down into the AP124's in AirWave?


ACMP, ACSA, ACDX #985
If my post addresses your query, give kudos:)

Re: Airwave Device name

Hi Pigpen,

 

In AMP Setup > General page>Display section , set AP Fully Qualified Domain Name Options to Do not use FQDN and check the status.

 

Regards,

Pavan

if my post address your query, give kudos:)

Regards,
Pavan
If my post address your queries, give kudos and accept as solution!
Occasional Contributor II

Re: Airwave Device name

That did the trick. Im trying to understand why some APs were showing the FQDN and some werent? 

Occasional Contributor II

Re: Airwave Device name

I am not able to, PAVAN below suggested a solution, and it worked. Now im just trying to figure out why it happened on some of them, but not all of my APs.

New Contributor

Re: Airwave Device name

Hi,

I have an issue where in the Device Name is not showing up for the Switch for a partcular Group only.

In the attached sceenshot, the first highlighted field is empty. But its showing correctly for other groups.

 

New Contributor

Re: Airwave Device name

Dear ,

 

 

In our device list is showing properly controller and device model .

 

Firmware is using 8.2.7

 

 

New Contributor

Re: Airwave Device name

As mentioned, the issue is only with particular group

Moderator

Re: Airwave Device name

I suggest opening a support case. I'd expect that if it works in 1 group, it should work for all groups.  Support can at least run some captures and check the logs to see if anything stands out about the group.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company

Re: Airwave Device name

Ankita,

 

Does Audit configuraiton option enabled in that particular Group>Basic page, if not try enable and  do manual audit from APs/Devices>Config page and import the setting.

Regards,
Pavan
If my post address your queries, give kudos and accept as solution!
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