Network Management

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Occasional Contributor II

Clarity + AirWave

Hello!

 

I am facing some problem with Clarity and would like to ask you guys if you can help me.

 

First of all: is it the separated server for clarity needed? I ask because we always had one, that broke two days ago. I am seeing already some data on Clarity page in AirWave and would like to know it it is necessary yet.

 

Second: We have set up another Clarity from scratch and it does not connect to our AirWave Server. They are on the same network, so there is no firewall between them.

I have this message in clarity server, under /var/log/debug.log:

 

INFO - amsSyntheticClientBackendInit:=>Got Airwave parameter as wss://A.B.C.D:60001/clarity. Starting connection...

ERROR - amsSyntheticClientBackendInit:=>[Errno 110] Connection timed out

 

 

I can see via tcpdump on AirWave the packages incoming, but no responde from AirWave at all:

11:34:41.583857 ARP, Reply airwave.my.domain is-at 00:50:56:86:56:56 (oui Unknown), length 28
11:34:43.583938 IP 1.2.3.4.58360 > airwave.my.domain.60001: Flags [S], seq 1204534501, win 14600, options [mss 1460,sackOK,TS val 1354200 ecr 0,nop,wscale 7], length 0
11:34:51.584055 IP 1.2.3.4.58360 > airwave.my.domain.60001: Flags [S], seq 1204534501, win 14600, options [mss 1460,sackOK,TS val 1362200 ecr 0,nop,wscale 7], length 0
11:35:07.584372 IP 1.2.3.4.58360 > airwave.my.domain.60001: Flags [S], seq 1204534501, win 14600, options [mss 1460,sackOK,TS val 1378200 ecr 0,nop,wscale 7], length 0
11:35:12.584461 ARP, Request who-has airwave.my.domain tell 1.2.3.4, length 46
11:35:12.584478 ARP, Reply airwave.my.domain is-at 00:50:56:86:56:56 (oui Unknown), length 28
11:35:44.604168 IP 1.2.3.4.58361 > airwave.my.domain.60001: Flags [S], seq 2967563513, win 14600, options [mss 1460,sackOK,TS val 1415218 ecr 0,nop,wscale 7], length 0
11:35:45.604186 IP 1.2.3.4.58361 > airwave.my.domain.60001: Flags [S], seq 2967563513, win 14600, options [mss 1460,sackOK,TS val 1416219 ecr 0,nop,wscale 7], length 0
11:35:47.604117 IP 1.2.3.4.58361 > airwave.my.domain.60001: Flags [S], seq 2967563513, win 14600, options [mss 1460,sackOK,TS val 1418219 ecr 0,nop,wscale 7], length 0

 

Thankd in advance.


Accepted Solutions
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MVP Expert

Re: Clarity + AirWave

Yes , clarity server feature is depreciated in latest Airwave codes.


Pavan Arshewar | ACCP

If my post address your queries, give kudos and accept as solution!
NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.

View solution in original post


All Replies
Highlighted
MVP Expert

Re: Clarity + AirWave

May be your server is in old code Clarity engine server feature is been removed from newer Airwave codes and it is no longer supported. 

 

Clarity feature which we have  in Airwave will provide all the info. 

 

 


Pavan Arshewar | ACCP

If my post address your queries, give kudos and accept as solution!
NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
Highlighted
Occasional Contributor II

Re: Clarity + AirWave

WE are at  AirWave 8.2.10.0. You 're sayint that we don't need anymore the Clarity standalone server? 

Highlighted
MVP Expert

Re: Clarity + AirWave

Yes , clarity server feature is depreciated in latest Airwave codes.


Pavan Arshewar | ACCP

If my post address your queries, give kudos and accept as solution!
NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.

View solution in original post

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