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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Access Tracker - Server Unreachable

This thread has been viewed 7 times

  • 1.  Access Tracker - Server Unreachable

    Posted Jul 18, 2017 08:26 PM

    Hi all,

     

    I've got a bit of a weird issue with Access Tracker (CPPM 6.6.5.93747).

     

    Whenever I go into Access tracker, the default [ RADIUS Requests ] Data-Filter returns a Server Unreachable message:

     

    unreachable.png

    This is a stand-alone VA-500, so the "unreachable" server is this host.

     

    If I go and hit the Go button to run a search on all entries, I immediately get results come back:

     

    entries.png

     

    Any ideas why the Data View can't seem to connect back to the local host?

     

    Cheers,

     

    Ben



  • 2.  RE: Access Tracker - Server Unreachable

    EMPLOYEE
    Posted Jul 18, 2017 08:28 PM

    Your HTTPS certificate is expired. Try updating it and see if the error clears.



  • 3.  RE: Access Tracker - Server Unreachable

    Posted Jun 10, 2019 04:11 AM

    Is expried certificate related to Server unreachable?

    I am not clear to understand. Please focus on an error message of "Server [IP] is unreachable, remove the unreachable server and execute again"



  • 4.  RE: Access Tracker - Server Unreachable

    Posted Oct 10, 2019 05:05 AM

    for those who expressed doubt, it is true, certificate update did fix the problem for me!



  • 5.  RE: Access Tracker - Server Unreachable

    Posted Oct 11, 2017 12:17 PM

    Did you ever figure out what was happening? I'm currently experiencing the same problem.