Security

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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Aruba Login User + Password Recovery

This thread has been viewed 17 times
  • 1.  Aruba Login User + Password Recovery

    Posted Feb 20, 2019 12:36 AM

    For some reason, my access point has a configuration error. I cannot login to the console with the old user and password. Is there any way to help me recover the user and password without using the factory reset feature.

    I am having problems with

    IAP103,109 (OS 6.4.4.4-4.2.3.2)

    IAP 305,207 (OS 6.5.1.0-4.3.1.3).



  • 2.  RE: Aruba Login User + Password Recovery

    MVP EXPERT
    Posted Feb 20, 2019 04:38 AM


  • 3.  RE: Aruba Login User + Password Recovery

    Posted Mar 12, 2019 12:12 AM

    Thank you for advice.

    I tried it, but I can't login to AP by [admin/forgetme!] account.



  • 4.  RE: Aruba Login User + Password Recovery

    EMPLOYEE
    Posted Mar 12, 2019 03:19 AM

    If this is an Instant AP, you no longer can reset the password, due to the fact that access points are deployed in public spaces and that would be a security issue.  Unfortunately, you would have to use the reset button, which would wipe the configuration of the instant AP.



  • 5.  RE: Aruba Login User + Password Recovery

    Posted Mar 13, 2019 02:46 AM

    I understand it's a security issue. But suddenly the login account and password were changed, causing us to suffer a huge loss.
    But anyway thank you!