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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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BYOD access denied using AD credentials

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  • 1.  BYOD access denied using AD credentials

    Posted Sep 14, 2015 11:36 AM
      |   view attached

    I'm running into an issue where staff members can no longer login with their own devices using active directory, I don't see any deny message other than "access denied by policy". This was working up until about a week ago. Currently on clearpass 6.5.3.75367.

     

    I attached a log but I'm not sure I understand any of the warnings or errors. Can someone help make sense of it for me?  I've removed our domain from the log, which is why there is a space in the log.

     

    Please let me know if I need to provide any additional information.

    Attachment(s)

    txt
    log.txt   13 KB 1 version


  • 2.  RE: BYOD access denied using AD credentials

    EMPLOYEE
    Posted Sep 14, 2015 11:39 AM
    That means its falling through your enforcement policy logic. What does your
    enforcement policy look like?


  • 3.  RE: BYOD access denied using AD credentials

    EMPLOYEE
    Posted Sep 14, 2015 11:41 AM
    @Chadd wrote:

    I'm running into an issue where staff members can no longer login with their own devices using active directory, I don't see any deny message other than "access denied by policy". This was working up until about a week ago. Currently on clearpass 6.5.3.75367.

     

    I attached a log but I'm not sure I understand any of the warnings or errors. Can someone help make sense of it for me?  I've removed our domain from the log, which is why there is a space in the log.

     

    Please let me know if I need to provide any additional information.

    Go to Monitoring > Audit Viewer and see what was changed.