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Regular Contributor I

CP Guest + too many browser redirects

Hi,

 

I have still a little problem with CP Guest. When I try to reset my password or access the self service area, I have a browser error " too many browser redirects".

 

I have read this page http://community.arubanetworks.com/t5/Community-Knowledge-Base/Preventing-too-many-browser-redirects-during-guest-access/ta-p/17173 but I don't know how to apply it to my network. We are using IAP-105 by our customer and they access our CP Guest portal thru the Internet. So I don't know where I need to configure it.

 

Anyone can help me to solve this. Thanks

 

Regards

 

Dimitri

Guru Elite

Re: CP Guest + too many browser redirects

You would need to allow traffic to the ip address of the CPPM box using http and https, if you have not done that already..

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Regular Contributor I

Re: CP Guest + too many browser redirects

Hi,

 

Here is a diagram of this project, perhaps it would help to clarify the situation :

 

Simplified network diagram.jpg

Where do I need to allow traffic to the CPPM ? In the IAP or in my firewall ?

Guru Elite

Re: CP Guest + too many browser redirects

In the IAP.  Your guests must have an ACL that allow them to go to the ip address of CPPM over HTTP and HTTPS.

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Regular Contributor I

Re: CP Guest + too many browser redirects

Currently I have a Network-based rule that allowed :

 

- Allow any on server "internal GW ip address"

- Deny any to network "customer internal network"

- Allow any to all destinations

Guru Elite

Re: CP Guest + too many browser redirects

Do the users reach the CPPM on the public ip address?  That is what you need to allow http and https to.

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Regular Contributor I

Re: CP Guest + too many browser redirects

Yes they do.

 

Now my rules are : 

 

- Allow any on server "internal GW ip address"

- Allow https on server "CP public ip address"

- Allow http on server "CP public ip address"

- Deny any to network "customer internal network"

- Allow any to all destinations

 

It makes no differences.

Guru Elite

Re: CP Guest + too many browser redirects

Did this ever work?

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Regular Contributor I

Re: CP Guest + too many browser redirects

Everything works except the reset password and the self service area.

Guru Elite

Re: CP Guest + too many browser redirects

So at what point does the user get the "too many browser redirects" error?

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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