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Occasional Contributor II

ClearPass 6.8.0.1 Onguard got stuck in "initializing"

One of our customers run into an issue in the last clearpass version when testing the OnGuard Agent . 

at the first run the OnGuard work just fine, after the customer preform reboot to the machine the agent got stuck in initializing status. 

 

The issue observed in the following os :

Windows 10 1803

Ububtu 18.04

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Attaching  screenshot .

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