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ClearPass - Email field "From" twice in the header

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  • 1.  ClearPass - Email field "From" twice in the header

    Posted Apr 10, 2018 04:38 AM

    Hello,

     

    I have upgraded ClearPass from 6.6.7 to 6.7.2.

    Since this upgrade, guests don't receive email anymore. The problem is in the email header:

    BAD HEADER SECTION, Duplicate header field: "From"

    Indeed:

    from:clearpass@mail.fr
to:<theguest@mail.fr>
subject:Test HTML message with embedded graphics (2018-04-10 10:16:58)
Content-Type:multipart/alternative; boundary="=_f5e547548b305b0b04ef881c6db66b02"
From:clearpass@mail.fr
MIME-Version:1.0
Subject:Test HTML message with embedded graphics (2018-04-10 10:16:58)  :
    ...

    I was using the default skin. The only way to get the email is to use "no skin - plain text".

     

    Is there a way to remove a From when using a custom skin?

     

    Regards



  • 2.  RE: ClearPass - Email field "From" twice in the header
    Best Answer

    EMPLOYEE
    Posted Apr 10, 2018 05:37 AM

    Hi,

     

    Its a known issue and engineering team aware of this and issue might address in coming release.

     

    Open TAC ticket for more details.

     



  • 3.  RE: ClearPass - Email field "From" twice in the header
    Best Answer

    Posted May 09, 2018 07:29 AM

    Ok, this bug is fixed with the last cumulative patch (6.7.3.106273).

     

    Thank you