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Occasional Contributor I

ClearPass Guest Self Registration and Sponsorship, multiple sponsor email addresses

We have ClearPass configured for Guest Self Registration requiring sponsorship approval in the form of an email address sent to the sponsor (as populated by the guest user in the self-registration form)

 

We would also like the sponsorship email to be cc’d to a fixed email address also e.g. reception@12345.com

 

Have been unable to work out how this can be done.  Any advice great appreciated.

 

 

Thanks

MVP Guru

Re: ClearPass Guest Self Registration and Sponsorship, multiple sponsor email addresses

You can configure that in the Sponsorship Confirmation:

sponsorship confirmation.png

You can find this section in the 'Advanced Configuration' of your self-registration page.

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Occasional Contributor I

Re: ClearPass Guest Self Registration and Sponsorship, multiple sponsor email addresses

Thanks Herman, worked a treat.  I had seen that setting but read it that the guest receipt would also be sent to this email.  Not the request for sponsorship.

 

Thanks

John

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Frequent Contributor II

Re: ClearPass Guest Self Registration and Sponsorship, multiple sponsor email addresses

Hi John,

 

I have same issue. Could you fix it?


Thank you,
Ratchapas S.
Land of Smiles
Occasional Contributor I

Re: ClearPass Guest Self Registration and Sponsorship, multiple sponsor email addresses

Hi Ratchapas,

 

Just need to follow Herman's instructions as above

 

Send Copies:  Always send using BC

Copies To:  reception@12345.com

 

 

Cheers

John

 

 

 

Frequent Contributor I

Re: ClearPass Guest Self Registration and Sponsorship, multiple sponsor email addresses

Hey! I just want to achieve the same and I set it up like Herman wrote. But it is not working as expacted.

 

Clearpass is sending out the email to the sponsor email address which is configured in the sponsor_email field. There is no email send (sponsoring request) out to the email address which I configured in the "cc/bcc" field.

After I click the link in the sponsoring mail which was sent out to the fixed sponsort email address I'll get an email in the inbox of the "cc/bcc" email address with the guest reciept.

 

Tim wrote in a post that you can achieve this by using a distribution list. But I don't know how. Can anyone give some advise how to do this!?

 

Thanks in advance

Network Engineer
ACCX #931 | ACMP
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